Administrative Secretary | Oncology Receptionist

Job Summary: This role provides essential office support by managing and implementing administrative systems, procedures, and policies while overseeing various administrative projects. The position ensures smooth and efficient front office operations and handles procurement of necessary supplies. It serves the needs of associates, physicians, and patients within a healthcare setting.

Essential Responsibilities: Perform all typing and copying tasks for the department, including creating forms, maintaining menu systems, and preparing reports, minutes, and communications for physicians and hospital staff. Complete all word processing and correspondence promptly and accurately. Ensure requested correspondence is finished by the scheduled deadlines unless otherwise directed by the Office Manager. Manage phone duties by answering calls, retrieving voicemails, and initiating contact or paging for physicians and departmental associates as needed. Provide coverage for front office phones during absences. Maintain accurate correspondence and message records related to these responsibilities. Handle filing and copying of patient and non-patient documents and correspondence. Offer constructive feedback to promote efficient and effective front office operations.

Education: High school diploma or equivalent required. Coursework or training related to administrative and receptionist duties, such as typing, computer skills (word processing and spreadsheets), and communication skills, is preferred.

Work Shift: First shift, full-time, 40 hours per week.

Regional Location: This position is based in a healthcare facility serving the Midwest region of the United States.