Eligibility Specialist

Position DescriptionCatawba County Social Services is currently hiring for multiple Eligibility Specialist II positions in Medicaid. If you are a self-motivated, organized person who excels at multitasking in a fast-paced office setting, Catawba County Social Services wants you on our team.Additional Information:Salary is negotiable for applicants who are fully qualified. (1 year or more of Income Maintenance experience in Medicaid or Food and Nutrition Services eligibility)Applicants must possess 1 year of experience in income maintenance eligibility (IMC) in a Department of Social Services in order to be fully qualified. However, trainees may be accepted. Trainee pay is $44,366.96 per year.ResponsibilitiesDetermine eligibility for programs by interviewing clients, researching, verifying information, and gathering data from citizens applying for assistanceInterpret State and Federal guidelines and determine how they apply to each individual situationEducate clients about program rules, change reporting requirements, and available servicesProcess assistance applications accurately and efficiently while maintaining quality and timelinessManage an ongoing caseload by completing eligibility re-determinations and responding to changes under strict deadlinesRefer clients to other social services programs and community servicesEnter and manage information accurately within complex computer systemsQualificationsAssociate's degree in Human Services, Business, or a closely related field and 1 year of experience as an Income Maintenance Caseworker; ORHigh school diploma or GED equivalent and 3 years of demonstrated experience with mathematical work and/or public contact involving interviewing, gathering, and compiling information, and 1 year of experience as an Income Maintenance CaseworkerAdditional RequirementsAbility to self-initiate, with strong organizational and multi-tasking skillsExcellent interpersonal skills, patience, and flexibility in working with diverse populationsStrong computer skills with the ability to navigate complex software systems, including excellent typing and keyboarding skillsAbility to learn and work quickly, combined with a strong desire to succeedAnalytical skills to read, interpret, and apply complex rules and regulations