Enforcement Chief

Job Description and Duties

Under the administrative direction of the Bureau Chief of the Bureau for Private Postsecondary Education (Bureau), the Enforcement Chief (CEA A) is responsible for planning, organizing, and directing the operations of the Enforcement Program. This includes statewide responsibility for the complaints, investigations, compliance, discipline, and annual reports units. The Enforcement Chief attends meetings, providing enforcement related information on Bureau-wide policy issues, and strategic planning.

Please refer to the attached duty statement for further job description and duties.

You will find additional information about the job in the .

Special Requirements

Conflict of Interest
This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs’ Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st, and within 30 days of leaving office.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Please address your experience, knowledge and ability in the following areas and provide specific examples.

1. Management and Program Oversight - Managing statewide program operations and staff at all levels through effective planning, organizing, directing, and evaluating. Providing strategic leadership and supervising managers and ensuring accountability to ensure effective delivery of a program’s mission. Applying sound judgement, data-driven decision making, and crisis-response awareness. Leading organizational and regulatory change. Offering informed consultation to executive leadership and maintaining awareness of fiscal considerations and resource impacts.
2. Policy Development and Implementation - Interpreting, evaluating, improving, amending, repealing, developing, recommending, adopting, and implementing policies, procedures and legislation consistent with a mission, strategic plan and administrative goals, objectives, and/or changes to procedures or to address emerging issues and challenges. Applying strong legal and regulatory understanding, supported by analytical and data-informed evaluation. Monitoring industry trends and emerging risks to recommend timely and effective regulatory responses.
3. Outreach and Technical - Building and maintaining cooperative working relationships with government agency partners, law enforcement organizations and/or oversight agencies. Demonstrated knowledge and experience with activities involving complaints, compliance, discipline, investigation techniques and processes, and practical understanding of the examination and licensing activities of a regulatory agency. Formalizing cross-agency agreements or coordinating multi-agency investigations.
4. Communication and Diplomacy - Acting as a lead representative for an organization using excellent interpersonal skills to provide effective verbal and written communication to present information logically, clearly, and concisely. Preparing and delivering formal presentations to diverse audiences at all levels. Responding to questions and issues posed by stakeholders, interested parties, the media, and members of the public. Communicating complex data or legal concepts clearly to diverse groups from policymakers to the public.
5. Business and Industry Oversight - Monitoring developments, motivations, trends, and incentives of a business industry. Using data and trend analysis to anticipate challenges and guide oversight strategies. Understanding of how the dynamics differ from the licensing of individual professionals in a field. Tracking a broad landscape of regulatory agencies and government funding streams to understand, structure and shape coordination and response. Using industry data to predict emerging risks or gaps in consumer protection.

Benefits

Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Detailed benefit information including health, dental, vision, retirement, etc. can be found at

Application Filing Information

State Applications (Std. 678) and Statement of Qualifications must be received or postmarked by the final filing date as listed in this bulletin. Application packages postmarked, personally delivered, or received via interagency mail after the final filing date will not be accepted for any reason. Do not submit application packages to the California Department of Human Resources (CalHR). Hardcopy application packages must have an original signature. Faxed application packages will not be accepted for any reason. Questions regarding this examination may be directed to: ESA-T at Show phone number or via email to View email address on calcareers.ca.gov .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is required. Applicants who fail to submit or complete the SOQ as instructed will be eliminated from the examination process. Please see notes under the "Examination Information" section below for the SOQ requirements.