Account Manager

Description

Seeking a full-time Account Manager for an apartment community in W Lafayette, IN starting 4/1/2025. This is an amazing opportunity with a company that values their teammates and company culture. Rental housing discount offered if living on site. 

Horizon is a fast-growing property management company that owns and operates over 50 apartment communities nationwide. Horizon is based in Seattle and is ranked as one of the top 15 student housing operators. Their vibrant culture, passion for people over process, and innovative growth mentality make Horizon a top-tier company to work for. Horizon invests in their teammates through continued training and education to prepare their people for growth when the next opportunity arises. Horizon places a priority on their teammates' health and well-being which are reflected in their work/life balance, a rich benefits package, and wellness programs. Check out our careers page to learn more:

Horizon's mission is to provide every client with unmatched service, respect, and integrity delivered with a sense of warmth, teamwork and company spirit. 

The Assistant/Accounting Manager reports to the Property Manager and their main responsibility is to manage all leasing, marketing and collection efforts for the property. This includes but is not limited to: supporting the efficient operation of the property, collecting, and posting of rent, exceeding budgeted occupancy, supervising the Leasing Professionals, maintaining excellent resident relations through superior customer service, and stepping in to run the property in the Property Manager's absence. The Assistant/Accounting Manager will assist the Property Manager with hiring decisions, training of team members, and ensuring the property is compliant with OSHA standards. Additionally, the Assistant/Accounting Manager will ensure all state, federal, and/or local laws relating to Fair Housing are being upheld. 

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain positive resident relations through superior service
• Participate in the daily operations of the property
• Collect all rent, post rent, take action on delinquent rent
• Performs weekly, monthly, and quarterly audits of scheduled billing, insurance participants, resident account ledgers, other income charges, etc. in accordance with HRA standards. 
• Ensure property is complaint with OSHA standards
• Work with marketing team to execute and create a marketing plan
• Assist with leasing activities and lease execution
• Consults with prospective residents. Conducts phone, online, and tour sales with prospective and current residents. 
• Research property, market, and university demographics. Has a thorough understanding of the property's target demographic and uses knowledge/strategies to reach the property's desired audience with all digital marketing efforts. 
• Performs weekly, monthly, and quarterly lease file audits as needed to ensure scheduled billing, concessions, and all applicable paperwork is correct and ready for move-in day for all prospective residents and renewals. 
• Participate in resident retention events and endeavors
• Assist in Maintenance follow ups
• Develops a Marketing Plan with the Property Manager and Corporate Team. 
• Assists with turn walks prior to move-ins, as well as any other turn-related duties as directed. 
• Thorough knowledge of office applications and company policies

COMPENSATION

We offer an excellent compensation packet including a very competitive salary (DOE), bonus potential, health, dental, and vision insurance, life insurance, disability insurance, 401k, paid time off, paid holidays, flexible spending account, HSA, etc.

Hourly Wage: $16-19 DOE, plus leasing commissions, plus quarterly bonuses. Rental housing discount of 20% available if living on site. 

Equal Opportunity Employer (EOE)