Relationship Associate - Digital, Tech & Comms - AVP

Build and maintain relationships on behalf of the Banking Coverage Team with client networks and operational teams, acting as the primary contact for internal requests, problem escalations, and their resolution Collaborate with Relationship Managers and product partners to onboard new clients and subsidiaries, ensuring Know Your Customer (KYC) requirements and other regulatory obligations are completed accurately and on time Coordinate and liaise with client's treasury offices to facilitate effective delivery across the global network regarding Citi Commercial Bank's capabilities Engage with internal departments to provide transactional support throughout the onboarding and relationship lifecycle, enhancing the overall client experience at every stage Coordinate credit requests and approvals across Citi's global network, working with product partners to identify and position relevant actions for clients Maintain accurate client legal and marketing hierarchies within internal systems, ensuring data integrity across all records Partner with the Credit Operations Teams for current documentation regarding credit products including loans, letters of credit, Markets/FX and related transactions. Requirements 5 to 8 years of relevant experience in commercial banking, relationship management, or a related financial services function Demonstrated ability to manage multiple priorities simultaneously and perform effectively under pressure Strong problem identification and resolution skills, with the ability to act decisively and follow through to outcome Professional and adaptable working style, with a reputation for being a reliable and trusted point of contact across teams Sound judgement when assessing business decisions, with a clear commitment to regulatory compliance, risk awareness, and ethical conduct Bachelor's degree in a relevant field. Core Competencies Demonstrates expertise in relationship management and client onboarding within commercial banking, ensuring compliance with regulatory requirements such as Know Your Customer (KYC). Proven ability to coordinate cross-functional teams and manage credit operations effectively while maintaining data integrity. Highest-signal resume keywords Commercial Banking Experience Relationship Management Regulatory Compliance Problem Identification and Resolution Client Onboarding ATS Optimization Keywords Hard Skills Know Your Customer (KYC) Credit Operations Data Integrity Management Transactional Support Credit Products Knowledge Soft Skills Problem Solving Adaptability Reliability Judgment Communication Industry Keywords Financial Services Client Experience Operational Teams Treasury Offices Global Network #J-18808-Ljbffr Jobtailor