Solutions Engineer

Pay Range: ?(Minimum to mid pay range specific to NY, CA, CO, WA, MD) 75,000.00 - 110,000.00 USD Annual Brinks Texas License #C00550 #LI-Remote About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Are you passionate about interacting with Customers, listening to their needs and building software and hardware solutions for a win/win outcome? We are! We need team members who can interact at all levels of our Customers and observe their cash office operations while building integrated solutions to drive cash office efficiencies. Are you an awesome and effective communicator? Can work with Sales, Cross Functional teams and our Partners to build software and hardware solutions while supporting our existing customer needs? Come work with those who share your passion in solving our Customer problems. Location: Work From Home (USA) Pay: $80,000-$95,000 In this role, you would: + Provide business and technical support to our Customers and team up with Brinks teams (Sales, Customer Care and Cross Functional teams). + Lead in the project management and implementation of software and hardware solutions (Pre & Post Sales activities). + Work with Customers to understand their needs and then deliver solutions. + Create documentation, ROI and Observation analysis, SOW and intricacies of the customer. + Perform on-site presentations and product demonstrations, observations and presentations of product offerings and solutions. + Create and provide training and support documents both internally and externally at customer sites. + Software and Hardware troubleshooting and resolution reporting to stakeholders. + Work with internal Cross Functional teams on testing, installation, enhancements and operational readiness for these solutions. + Travel required You're the one we're looking for if you have: + Ability to consult, work with Customers to observe their cash office operations at store and corporate levels. + Knowledge of BI products (Desktop and Platform) and the integrations and data flows. + Strong Project Management techniques and delivering solutions on time with high quality. + Strong Presentation and communication skills and the drive to please the customer. + Ability to be technical and business savvy. + Work in a fast-paced environment with critical thinking and problem solving. + Demonstrate Organizational & Decision-Making Skills + Presentation and soft skills a must. What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Build a Career with Purpose at Brink's For over 165 years, Brink's has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve-powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink's partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink's, we operate in more than 100 countries, across cultures and languages, yet we're one team-committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink's offers a place to build a meaningful career. Here, you'll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what's right, working together, and striving for excellence. If you're looking for a career that combines purpose with performance, Brink's is the place for you. Brink's is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we're here to support you every step of the way. See the "Terms and Conditions for Brink's" at: Terms of Use - Brink's US ( See the "Brink's California Consumer Privacy Notice" at: Brink's California Consumer Privacy Act Notice - Brink's US (