Receptionist

Join Otterbein SeniorLife – a place that ignites your passion. You’ll find days filled with opportunities and memorable experiences. Become part of a team dedicated to caring for others. Career opportunities available for RNs, LPNs, CNAs, Culinary, Maintenance, Accounting, Sales, Marketing, and more. Where Purpose Lives Working Together for the Residents At Otterbein, you are not just an “employee”; you are a partner in care. We believe in working together toward a common goal. Our focus is on person-centered care that honors both residents and their choices. Join a community of talented, kind, wise, funny, spirited, generous, and endearing individuals, among many other wonderful qualities. What Makes a Meaningful, Rewarding Career? It’s when you become a part of something bigger. You’re advancing and growing. You’re making a positive impact on the lives of others. It’s when you discover what you were born to do. It’s where you want to be. That’s Otterbein. Life at Otterbein is progressive, supportive, fun, and inspiring. Medical insurance with free virtual doctor visits Vision and dental insurance Paid time off & paid holidays Life insurance 401(k)/403(b) with company match Employee-sponsored fund for employees in need Employee Assistance Program (EAP) *Benefits may vary based on position and location. Person-centered care Low staff-to-resident ratio Modern, state-of-the-art communities Top-quality equipment Safety programs in place Online employee platform for peer recognition and engagement And more! Company-paid CNA classes Training programs Strong “promote from within” philosophy Locations in Ohio, Indiana, and Michigan Welcomes customers on the phone and in person and responds to a wide variety of requests by accurately assessing the customer’s needs and requests; and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Otterbein policies. Part-time: 8:30a - 6:30p every other weekend Responsibilities Greet customers entering and leaving the community, using customer name whenever possible Answer customer calls and direct them appropriately Handle all customer interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible Maintain current file/listing of residents by name and location, emergency phone numbers of on-call personnel, department extensions Qualifications Education: High school diploma or equivalent Experience: A minimum of 1 year Ability to be self-directed and prioritize tasks, working independently and managing time efficiently Excellent customer service and communication skills, both written and verbal Computer Skills: Proficient in Microsoft Office BENEFITS* Medical Insurance with free virtual doctor visits Pet Insurance Life Insurance Employee Assistance Program (EAP) for personal and professional support 401(k) Retirement Savings Plan with company match Paid Time Off (PTO) that accrues immediately from day one Paid Holidays for a healthy work-life balance Access to DailyPay , enabling you to access up to 100% of your earned wages on a daily basis Tuition Reimbursement up to $5,250 per year for ANY field of study Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College Employee-Sponsored Crisis Fund available for those facing unforeseen challenges Legal & Identity Theft Protection Growth & Development University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts Multiple Partner Discounts available for various products and services through Access Perks Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work *Some benefits, including PTO and tuition reimbursement, are based on hours worked. In accordance with the Transparency in Coverage (TIC) regulations, partners can find health plan machine-readable files (MRF) here: #J-18808-Ljbffr