Clinical Scheduler

Clinical Scheduler

City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope's uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

Schedule: Mon - Fri | 8:30 AM - 5:00 PM

Job Responsibilities

The Clinical Scheduler position is responsible for maintaining schedules for patients, providers, and departments. They must conduct face-to-face interviews, telephone interactions, and electronic contact functions. This role coordinates all aspects of patient care and makes informed decisions to meet patients' healthcare needs. The Scheduler must maintain accurate scheduling and visit information to support patient satisfaction, as well as accurate scheduling and tracking functions, while completing necessary documentation and pre-certifications for treatments and procedures.

Position Qualifications

Minimum Education:

• High School Diploma or GED

Preferred Education:

• Bachelor's degree preferred

Preferred Experience:

• 35 years of professional experience in multifaceted online computer applications
• 35 years of professional experience in the medical field

City of Hope is an equal opportunity employer. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.