Resource Access Coordinator

Job Description

Job Description

St. Louis Area Foodbank (SLAFB)

JOB DESCRIPTION

Job Title: Resource Access Coordinator (long-term, grant funded 1099 Contractor)

Immediate Supervisor : Community Resource Manager

Classification: 1099 Contractor (This is a long-term, 3-year/40 hours a week 1099 Contractor opportunity with one of the St. Louis Area Foodbank's premier partners - SSM Healthcare. Depending on organizational business needs and budgetary considerations, there is a possibility that this role may be converted to a full-time position with the Foodbank after the conclusion of the 3-year assignment as a 1099 Contractor.)

General Description/Position Summary:

In July 2023, the St. Louis Area Foodbank expanded our partnership with SSM Healthcare to address both food security and access to medicine. This program grew from one hospital in the St. Louis area to seven, highlighting our increased need to enhance our capacity. This position will collaborate closely with the Community Resource Manager and the Community Healthcare Programs Coordinator to connect our neighbors with essential resources. This role will require a commitment of 40 hours per week.

Duties/Responsibilities:

Public Benefit Application Assistance:

• Conduct pre-screenings and complete Public Benefit Applications for all UniteUs referrals.
• Ensure accurate data collection, maintain tracking tools, and compile reports effectively.

Referral Management:

• Oversee all healthcare referrals generated by the SSM Healthcare system within the UniteUs platform.
• Monitor referred patients using the St. Louis Area Foodbank tracking tools.
• Serve as the primary contact for referrals outside of our SSM Health contract on the UniteUs platform.

Survey Administration:

• Conduct follow-up surveys via phone to gather information on patients who utilized resources post-discharge from hospital.
• Conduct satisfaction Surveys for all applications completed through UniteUs platform.

Food Security Trends Tracking:

• Assess and track food security trends in patients at one- and three-month post-hospital discharge using questions derived from the USDA's Short Form Food Security Survey Model.

Data Collection:

• Record and analyze survey data, collaborating with the Community Resource Manager and Community Healthcare Programs Coordinator.

Collaboration:

• Work with Community Resource and Programs teams to enhance understanding of patient needs and challenges.
• Other duties as assigned.

Qualifications:

• Bachelor's degree from an accredited university or college is required, a degree in public health, nutrition, or social work is preferred.
• 1-3 years previous experience coordinating programs and/or volunteer activities with partners and volunteers of varying socio-economic backgrounds for a non-profit organization strongly preferred.
• Passion for the Foodbank mission and the ability to demonstrate SLAFB's Core Values: Stewardship, Teamwork, Agility and Respect
• Excellent oral and written communication, presentation and interpersonal skills including empathy and compassion for the clients we serve.
• Ability to think strategically while acting tactically.
• Ability to work independently and as part of a team.
• Excellent organizational skills.
• Self-starter with strong problem-solving skills. Ability to generate new ideas and think critically about the best ways to implement them.
• Ability to manage multiple projects and handle interruptions while maintaining focus on tasks and produce accurate work.
• Ability to establish and maintain effective working relationships with diverse stakeholders.
• Experience working with state, federal or grant funding preferred.
• Must have reliable transportation with proof of insurance and be willing to travel within a 125-mile radius if needed.
• Must be able to pass drug screening and criminal background check.

Work Schedule:

• 40 hours a week.
• Special events and other projects related to this position may require occasional weekend and/or evening hours and work.

The impact you'll make:

At the St. Louis Area Foodbank, we are working to build a stronger bi-state region by nourishing people, empowering communities, and transforming systems. With the dedicated partnership of nearly 600 hunger-relief programs and local agencies - including soup kitchens, food pantries, shelters, and residential programs - we are responding to hunger in communities across 26 counties in Missouri and Illinois by distributing food to more than 400,000 people every year.

Since opening in 1975, and with the tremendous support and generosity of this community, the St. Louis Area Foodbank has grown to become our region's largest food distribution charity dedicated to feeding those in need. Together, we are feeding people and working to address the root causes of hunger for lasting impact every day.

About the St. Louis Area Foodbank:

• The St. Louis Area Foodbank (SLAFB) is a member of Feeding America, which is a national network of 200 food banks all working together for the common goal of ensuring equitable access to nutritious food
  • This nationwide network offers us a variety of resources, like food, funds, best practices, and gives our work a much bigger, louder voice than we could hope to have on our own
• The St. Louis Area Foodbank supports 26 counties - 14 in Missouri and 12 in Illinois - thus serves, supports and stewards a diverse group of stakeholders across our region, as well as serves as a member of Feeding Missouri (the 6 Feeding America Food Banks in Missouri) and Feeding Illinois (the 7 Feeding America Food Banks in Illinois)
• As a food bank, we collect food from a variety of sources, such as manufacturers, retail stores, farmers, and individual donors
• We then store, sort, and repackage that food at the highest safety standards and finally distribute that food to our network of agencies and programs, which work directly with people in the community
• We facilitate the movement of food safely and efficiently and offer the kinds of resources and support to our partner agencies that a single food pantry or shelter could not hope to access on its own
• VISION: A nutritionally secure Missouri and Illinois
• MISSION: Building a stronger bi-state region by nourishing people, empowering communities, and transforming systems

Social Responsibility Statement

You are welcome at the St. Louis Area Foodbank (SLAFB) for who you are. At the SLAFB, we strive to empower our team to embrace and celebrate who they are. We cultivate a fair work environment that fosters belonging and respects and values people with varied backgrounds, demographics, identities and disabilities. Doing so strengthens our organization, cultivates a culture where everyone feels valued and can bring their best selves to the SLAFB. This enables us to nourish people, empower communities, and transform systems. At the SLAFB, we cultivate a respectful and empowered workplace that embraces a broad range of lived experiences and viewpoints. We are committed to building a team that reflects the neighbors and communities we serve in the bi-state region to enhance engagement and connectivity with all key stakeholders.

Updated April 2025