Office Manager/Chief of Staff
Lancs Industries
About the Company
We are seeking a highly organized, proactive, and versatile Office Manager/Chief of Staff/ to serve as the operational backbone of our organization. This role combines strategic coordination with hands-on office management and serves as a key liaison across HR, Marketing, Sales, and Operations. The ideal candidate thrives in dynamic environments, excels at communication, and can seamlessly manage both administrative and people-related functions.
About the Role
This position plays a critical role in keeping the organization running smoothly by connecting teams, supporting employees, and ensuring operational excellence. The Chief of Staff / Office Manager is a force multiplier who enables leadership and teams to focus on what they do best. This is a great role for a new grad looking for an opportunity to learn a business.
Responsibilities
- Executive & Cross-Functional Support
- Act as a trusted partner to leadership, helping prioritize initiatives and ensure alignment across departments
- Serve as a central point of coordination between HR, Marketing, Sales, and Operations
- Facilitate communication and follow-through on cross-functional projects
- Track key initiatives, deadlines, and deliverables to ensure execution
- Office Management
- Oversee day-to-day office operations, ensuring a productive and organized work environment
- Manage vendors, supplies, office systems, and general administrative needs
- Coordinate internal meetings, events, and logistics
- Maintain policies, procedures, and documentation for office operations
- HR Liaison & Administration
- Serve as the primary internal point of contact for HR-related matters
- Coordinate with outsourced HR and benefits providers to ensure accurate and timely information flow
- Support employee onboarding and offboarding processes
- Assist with recruiting coordination, including scheduling interviews and candidate communication
- Maintain employee records and ensure compliance with internal policies and external requirements
- Help communicate HR policies, updates, and benefits information to employees
- Hiring & Onboarding
- Coordinate hiring processes, including job postings, candidate tracking, and interview scheduling
- Facilitate onboarding programs to ensure a smooth new hire experience
- Partner with department leaders to ensure role clarity and onboarding success
- Internal Communications
- Ensure consistent and clear communication across teams
- Support the rollout of company initiatives, updates, and policies
- Act as a cultural steward, helping reinforce company values and employee engagement
Qualifications
- Bachelor’s degree or equivalent experience
- Administrative management background in business or an academic setting
- Strong organizational and project management skills
- Excellent written and verbal communication abilities
- Experience working with outsourced HR and/or benefits providers preferred
- Ability to handle sensitive information with discretion and professionalism
- Proficiency with common business tools (e.g., Microsoft Office, Google Workspace, HRIS systems)
Required Skills
- High attention to detail and follow-through
- Strong interpersonal and relationship-building skills
- Ability to multitask and prioritize in a fast-paced environment
- Problem-solving mindset with a proactive approach
- Adaptability and comfort with ambiguity
Pay range and compensation package
Base pay starting at $50,000 with bonus eligibility.
Equal Opportunity Statement
We are committed to diversity and inclusivity in our hiring practices.
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