Human Resources Assistant

Human Resources Assistant

Provides comprehensive administrative and technical support to the Human Resources Department, assisting with recruitment, orientation and onboarding, responding to employee inquiries, personnel records management, workers' compensation and related claims administration, compliance tracking, and general departmental operations. Provides additional administrative support to Town Administration as assigned.

Assists with the full-cycle recruitment and onboarding process, including preparing and posting job announcements; reviewing applications; coordinating and participating in interviews; completing reference, background, and other pre-employment checks; preparing offer letters and pre-employment documentation; and facilitating new-hire orientation and onboarding.

Serves as a point of contact for the Human Resources Department by assisting with responding to telephone, email, and in-person inquiries; provides accurate general information regarding benefits, paid time off, employment records, required forms, onboarding requirements, policies, and other routine HR matters; and refers complex or sensitive matters to the appropriate HR staff member.

Assists employees with general questions regarding health, dental, vision, and life insurance benefits and retirement and deferred compensation plans; directs employees to the appropriate HR representative, plan administrator, carrier, or provider when additional assistance is required.

Maintains required OSHA injury and illness records; prepares applicable logs and reports; and coordinates required annual posting, reporting, and electronic submission requirements.

Coordinates the scheduling of random drug and alcohol screenings; tracks completion; and maintains required confidential records and documentation.

Compiles and prepares the Human Resources Department's monthly activity report by collecting, organizing, verifying, and summarizing relevant departmental information.

Reviews and processes Human Resources invoices; verifies charges and supporting documentation; and routes invoices for appropriate authorization and payment.

Assists employees with access to the Town's time-and-attendance and employee self-service systems, including general assistance with retrieving pay statements, W-2 forms, and other available employment information.

Performs accurate data entry and maintains current electronic and paper personnel and departmental records in accordance with established recordkeeping, retention, confidentiality, and access requirements.

Assists with maintaining the Human Resources calendar and tracking systems for employee evaluations, step increases, probationary periods, required follow-up, and other personnel-related deadlines.

Coordinates with Information Technology and other Town departments to arrange hardware, software, system access, equipment, and other operational needs for newly hired or transferred employees.

Assists with processing employment verification requests and coordinates the preparation and issuance of employee identification badges.

Provides administrative support to Town Administration as needed, including answering and appropriately directing telephone calls and public inquiries; preparing correspondence and documents; copying, scanning, and maintaining records; assisting with mailings and meeting scheduling; and completing assigned administrative tasks and special projects.

Maintains the confidentiality and security of personnel, medical, benefits, payroll, and other sensitive information.

Performs related duties as assigned.