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Clinical Account Manager

INSIGHTEC

Location: Upstate New York based - (Field Role) Role Overview The Clinical Account Manager (CAM) serves as a trusted clinical and strategic resource for Insightec’s hospital and physician customers. This role is responsible for supporting the long-term success of MRgFUS programs by fostering strong clinical relationships, helping our sites to optimize operational workflows, and aligning with institutional goals. The CAM is a trusted resource across the care continuum, ensuring that patients, providers, and health systems are supported with excellence and integrity. Key Responsibilities: Patient-Centered Clinical Partnership Champion a patient-first mindset supporting safe, effective, and expanded access to MRgFUS. Collaborate with physicians, clinical teams, and administrators to support excellent patient outcomes. Serve as a clinical expert and trusted advisor on MRgFUS workflows, patient selection based on approved labelling, and best practices. Accounts & Program Development Support the development, implementation and sustainability of MRgFUS programs. Identify barriers to patient access and educate sites on solutions. Assist with growing program awareness. Develop and execute strategic account plans that align with institutional priorities and clinical goals. Monitor program implementation and share insights to support development. Influential Leadership & Internal Collaboration Lead internal account teams through influence, coordination, and shared accountability. Communicate proactively and clearly with internal and external stakeholders to ensure alignment and transparency. Proactively identify risks and opportunities. Operational Excellence & Integrity Demonstrate strong organization and administrative excellence. Maintain accurate documentation, reporting, and account records. Represent Insightec with the highest level of professionalism, clinical credibility, and ethical integrity. Stay current on Insightec’s product portfolio, clinical data, and industry trends. Comply with all company policies, regulatory standards, and quality protocols. Gather and relay feedback from clinicians to inform product and process improvements. Monitor market developments and trends. Qualifications 5-7 years of customer-facing medical device experience (neuro and/or radiology preferred) Exceptional communication skills Strong work ethic, organization, and accountability Strong commercial instincts Experience building or scaling new programs, service lines or markets Experience with executive-level hospital engagement #J-18808-Ljbffr

Vacancy posted 5 days ago
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