Account Manager

Job Req ID: 30174

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro Computer is looking for an Account Manager with selling technical solutions and developing business. The ideal candidate will develop under the guidance of a Sr. Sales leader by supporting enterprise-level relationships.

Essential Duties and Responsibilities:

• This position will be responsible for sales account maintenance, provide technical and administrative product information, performs daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents
• Monitor inventory, follow up ETA with purchasers and feedback to internal departments in a timely manner for any discrepancies
• Act as a liaison between sales, purchasing, production, procurement, and logistics departments
• Provide assistance for intra-company project coordination between sales and non-sales departments
• Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns
• Develop superior customer service relationships with prospects, compose report and send to clients on daily basis
• Provide backup support for the manager and team members
• Manage products through their entire lifecycle until product EOL
• Develop strategic sales goals with exceptional execution to meet the sales target
• Qualify leads and creating target lists of enterprise or data center accounts
• Seek potential customers (e.g., Corporate Customers, Value-Added Resellers, OEMs) through cold calling and follow-up customer visits
• Participate in marketing activities such as trade shows to generate leads
• Develop customer relationships and maintain/manage accounts, expand existing client accounts for retention and potential growth
• Work with cross functional teams to draft and negotiate various types of contracts
• Manage day-to-day sales operations
• Negotiate sales pricing, monitoring orders, facilitating credit issues and negotiating sales returns

Qualifications:
• Bachelor degree in business, engineering or similar fields preferred
• 1 year of hands-on experience with selling computer hardware solutions to data center or enterprise accounts (prior software or telecom sales will be considered) preferred
• Successful track record with credible cold calling and follow-up with key decision makers
• Ability to thrive both independently and in a team environment
• Demonstrated ability in the following areas: pre-call planning, opportunity qualification and objection handling, call structure and control, time and territory management
• Strong persuasive and negotiating skills; Ability to polished words in verbal, written, and presentation
• Extremely proactive, highly organized, with proven ability to manage multiple tasks
• Exceptional management skill in time and territory

Salary Range

$72,500 - $104,000


The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.