Office Administrator

Job Description

Job Description

We are looking for a dependable Office Administrator to support daily operations in our office and help create an efficient experience for clients and staff. This position is ideal for someone who enjoys balancing administrative coordination, customer service, and operational follow-through in a detail-oriented setting. The right candidate brings strong organization, sound judgment, and a proactive approach to keeping office activities running smoothly.

Responsibilities:
• Welcome clients, visitors, and employees with a detail-oriented approach that supports a positive office experience.
• Organize day-to-day office activities, including meeting logistics, training arrangements, event coordination, and catering support.
• Oversee shared workspace scheduling and ensure conference rooms are properly prepared for internal and external meetings.
• Maintain inventory of office materials, monitor equipment needs, and coordinate facility or building-related service requests.
• Handle incoming and outgoing mail, packages, shipments, and other office correspondence with accuracy and timeliness.
• Provide administrative support for licensing and contracting activities by tracking documentation and following up on outstanding items.
• Assist with client service needs such as billing questions, policy changes, address updates, claims-related requests, and advisor support matters.
• Coordinate third-party follow-up for items such as medical exams and records, and monitor open requirements through completion.
• Partner with leadership and internal teams on special assignments, operational improvements, and other administrative priorities as needed.