Service Advisor

Service Advisor Position at Marquardt of Barrington

Family-owned and operated since 1950, Marquardt of Barrington is an award-winning GMC dealership serving the Chicagoland area. For over seven decades, our success has been built on honesty, transparency, and a genuine commitment to our team. We provide a clean, modern, state-of-the-art facility and a low-drama, supportive environment where your experience is valued and rewarded.

Because our team members tend to stay with us long-term, openings in our service department are rare. We are currently seeking a customer-focused, high-energy Service Advisor to join our established service team.

Exceptional Industry Compensation: Realistic earning potential between $80,000 and $120,000+ per year, paired with a $3,000 Sign-On Bonus.

Unmatched Stability & Retention: We prioritize team culture and employee longevity. You’re treated like family, not a number.

Modern & Supported Environment: Work in a well-equipped, efficient shop with leadership actively managing daily workflow to ensure your success.

Continuous Growth: We provide ongoing training and modern tools to help you maximize your sales, earnings, and professional career path.

Deliver Exceptional Customer Experience: Warmly greet clients, actively listen to vehicle concerns, and serve as the trusted liaison between customers and service technicians.

Consultative Selling: Clearly present multi-point inspection findings, diagnostic results, and required maintenance without high-pressure sales tactics.

Proactive Communication: Keep customers consistently informed throughout the repair process, managing expectations from drop-off through active vehicle delivery.

Customer Retention: Build lasting relationships that turn first-time visitors into lifelong, loyal clients.

Required: Previous experience as an Automotive Service Advisor.

Communication Skills: Strong interpersonal, active listening, and customer service skills.

Drive & Mindset: High energy, professional work ethic, and a collaborative team attitude.

Licensing: Valid driver’s license with a clean driving record.

Health Coverage: Comprehensive Medical, Dental, and Vision plans.

Retirement Plan: 401(k) retirement savings plan to support your long-term goals.

Paid Time Off: Generous accrued paid vacation and sick leave.

Work-Life Balance: Structured schedule in a supportive dealership setting.