Housing Navigator Bilingual
Star Nursing Inc.
Housing Navigator/Care Coordinator
Star Nursing Services is hiring Housing Navigators/Care Coordinators to support CalAIM Enhanced Care Management and Community Supports under Santa Clara Family Health Plan (SCFHP). This role supports members with housing instability, chronic conditions, and complex social needs. Spanish due to SCFHP demographics.
What Youll Do
- Provide housing navigation, tenancy sustainment, and support services for Community Supports Housing programs
- Conduct multiple weekly in-person home visits, housing site visits, and community-based assessments
- Help members locate affordable housing, complete applications, and communicate with landlords
- Complete assessments, housing plans, goal setting, and ongoing tenancy support
- Coordinate with ECM clinical teams, county housing agencies, shelters, and community partners
- Maintain accurate EMR documentation aligned with SCFHP requirements
- Support audit readiness, findings response, and corrective action plan tasks
- Provide bilingual, culturally responsive support throughout the housing process
Important Field Expectations
High field volume with multiple in-person visits weekly Travel throughout Santa Clara County daily Remote tasks only for documentation and internal communication
Required Qualifications
- Care/Case Management experience required
- Minimum 1 year in housing navigation, CalAIM ECM/CS, case management, social services, or public health
- Strong understanding of CalAIM Community Supports and Enhanced Care Management
- Knowledge of Santa Clara County housing and social service resources
- Strong communication, documentation, and time management skills
- Bilingual English + (Spanish or Mandarin or Cantonese) strongly preferred
- 2 character references
Vaccine Requirements
- Physical (within the last 30 Days)
- TB Test
- MMR, Varicella, Hep B or Titers- Vaccination
- Tdap/Flu (or decline)
- Covid Fully Vaccinated (or decline)
- Must be able to pass background/ urine drug screen
Transportation Requirements
- Unrestricted active California drivers license
- Valid auto insurance
- Current registration
- Reliable vehicle
Technology Requirements
- Intermediate skills in:
- Microsoft SharePoint
- Excel
- Word
- Teams
- Adobe (PDF editing, forms, signatures)
- Experience with EMR/EHR systems used for CalAIM documentation
- Minimum PC Specifications
- Windows 10 or higher
- 8GB RAM minimum (16GB recommended)
- Intel i5 / AMD Ryzen 5 or better
- 256GB SSD or larger
- Chromebooks not allowed
- Screenshot of computer specs required for interview
Education
AA/BA, or equivalent experience in case management, housing, social services, or public health.
Why This Role Matters
This role is essential in supporting SCFHPs highest-need members, ensuring access to housing, stability, and long-term support under CalAIM.
Star Nursing Inc.Vacancy posted 2 days ago
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