Onsite Administrative Assistant (Cape Royale)

Job Details Job Location: Coldspring, TX 77331, Position Type: Full Time, Salary Range: $18.00 - $20.00 Hourly, Job Category: ELVONS, Role: Onsite Administrative Assistant Location: Coldspring, TX Community: Cape Royale Pay Range: $18.00 - $20.00 per hour (depending on education and experience) Job Type: Full Time Company Summary RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated Onsite is a values-based company with the following values as our guiding principles: Integrity: we always do the right thing. Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. Selflessness: more than teamwork; we are part of something special and much larger than any of us. Personal Relationships: we are a professional services company; people do business with people they like. Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. Community Summary Cape Royale is a deed-restricted lakefront community situated approximately five miles from Coldspring in San Jacinto County, Texas. Houston is approximately 65 miles south and is the 5th largest metropolitan center in the United States. Coldspring is the county seat of San Jacinto County, named for the San Jacinto River which crosses it and in honor of the battle for Texas independence. Cape Royale sits on the southwest shore of beautiful Lake Livingston. This lake is a reservoir located in the East Texas Piney Woods. Lake Livingston was built and is owned and operated by the Trinity River Authority of Texas under contract with the City of Houston for water-supply purposes. Responsibilities Handling day-to-day tasks and communication in a fast-paced environment Assisting owners with questions regarding policies and procedures Assisting owners with HOA related issues and communicate to CAM when appropriate Opening all mail and packages and distribute appropriately At the direction of the CAM, electronically filing all invoices and send to CAM for processing. Invoicing property entities for water usage and confirm payment Invoicing property entities for employee vehicle passes and confirm payment Keeping all contact lists up to date Keeping all Homeowner packets up to date Using Google Drive, Microsoft Word, Excel, Outlook Keeping Security Binders up to date Keeping all owner files up to 100 Keeping owner portal up to date with monthly and annual documents Acting as an owner liaison between owners/guests and vendors, as needed Processing and making bank deposits twice weekly Keeping file and record retention system up to date Preparing for and attending quarterly HOA Board meetings following set procedures Preparing for and attending Annual Owners Meeting and Reception following set procedures Preparing meeting minutes for all Board of Director and Annual Meetings Assisting in preparing, proofing and sending communications out to owners and others Preparing and managing ordering for annual vehicle passes and annual meeting materials Assisting CAM with projects and meetings as requested Attending miscellaneous meetings when requested by CAM or Board of Directors Plus, other work-related tasks as needed Qualifications High school diploma or GED required. Associate degree preferred. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office – Word, Excel and Power Point). Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. Physical Requirements Ability to sit for prolonged periods at a desk and work on a computer. Ability to occasionally stand, walk, bend, or reach as needed. Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies). Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment. Visual acuity to read printed materials, spreadsheets, and computer screens. Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings. Ability to work in a standard office environment with moderate noise levels. Ability to work a standard schedule, with occasional extended hours as required. Pay and Benefits $18.00 -$20.00 per hour (depending on education and experience) Benefits Include Medical Insurance Dental Insurance Vision Insurance Life and Disability Insurance HSA (Required High-Deductible Medical Plan to be eligible) FSA Education Reimbursement 401K matching Employee Assistance Program (EAP) 11 paid Holidays EEO & Values Statement RealManage is a values-based, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ADA Statement RealManage is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to apply for this position or perform essential job functions, please contact Human Resources at View email address on click.appcast.io. #J-18808-Ljbffr RealManage