Events Customer Service

Join Our Team!You will be responsible for helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our clients (mall, pop-up, big-box retail, etc.), which range from Forbes Fortune 1 - Forbes Fortune 60 companies and some of the world's largest nonprofit/charitable organizations.Position duties:Handle customer inquiries and complaintsHelp with the subscribing of customers for long term servicesUpgrade existing customers/subscribersProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesPosition requirements:Previous experience in customer service, sales, or other related fieldsSpeak English fluently18 years of age or olderNo felonies pithing the last 7 yearsMust be able to legally work in the U.S.A (CPT/OPT acceptable)Ability to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsWe understand everyone has their own learning curve and we design an employee development program that ensures that everyone can learn, grown, and apply our systems and tools at a pace that pushes their unique comfort zone and makes them become the best version of themselves.We cater daily one on one training and mentorship from our top managing members and our clients directly to ensure the best results and development.Weekly team outings for networking purposesHigh energy - leadership developmentFinancial literacy trainingFast upward mobility and progression