Office Clerk

Office Clerk – Customer Service & Administrative Support

Company: Express Employment Professionals – Lubbock, TX

Job Type: Full-Time

Pay: $15–$16/hour to start (higher based on experience)

Job Description: We are seeking a dependable and customer-focused Office Clerk to join our team in Lubbock. This role is ideal for someone who enjoys interacting with customers over the phone, handling administrative tasks, and contributing to a positive office environment.

This is not a temporary position—we're looking for someone who wants to grow with us long-term and be a consistent part of our team.

Responsibilities:

• Answer incoming calls and provide excellent customer service
• Speak directly with customers to gather and record accurate information
• Perform data entry and maintain organized records
• Assist with general office duties and administrative support
• Support accounting tasks such as Accounts Payable (AP) and Accounts Receivable (AR)
• Assist with basic HR-related tasks as needed

Qualifications:

• Previous customer service phone experience (non-switchboard)
• Strong communication and organizational skills
• Experience with QuickBooks Online is a plus
• Familiarity with AP, AR, or HR processes preferred
• Proficiency in basic computer and data entry tasks
• Reliable, professional, and committed to long-term employment

Schedule:

• Monday–Friday, full-time hours
• Occasional Saturday (approximately once every 4–5 weeks)