Events and Rental Assistant

Rental Assistant

STARTING HOURLY PAY RANGE: $15.81 - $16.58 based on experience. Do you have experience working with special events or in a front-line customer service role? If so, consider joining the City of Olathe as a Rental Assistant. This part-time position is responsible for monitoring a variety of business, organization, and private party rentals at the City's event venues. Events include meetings, weddings, and other special occasions. The Rental Assistant helps ensure rooms and equipment are clean and properly maintained, supports the safety of clients and guests, and promotes a positive and welcoming environment throughout each event.

The Events & Rental Assistant supports the successful execution of a wide range of events held at venues operated by the City of Olathe. This position provides on-site supervision and operational support to ensure event spaces are safe, clean, and fully prepared for clients, vendors, and guests. The role requires sound independent judgment, effective de-escalation skills, and the ability to perform confidently in fast-paced, high-pressure environments. Shifts are primarily scheduled on weekends, with occasional weeknight and weekday assignments.

Key Responsibilities

• Attends events and monitors facility and outdoor space use providing necessary support tasks which vary based on the nature and location of the event; provides a variety of support activities ranging between customer facing support to tasks supporting behind the scenes activities such as setups, flips, and take-downs for events and rentals; may be required to secure or close venues at the end of events.
• Serves as a representative and liaison of the city to rental clients, guests, vendors, and the public providing information and customer service; assists in enforcing policies, safety rules and regulations; provides coordination and direction to others involved in the set-up, participation, and other related activities.

Qualifications

Experience: One year of experience working with facility rentals, special events or in a customer service role, preferred. Must have excellent customer service skills and be detail oriented. Must be at least 18 years of age and potentially older depending on the nature of the event or work performed.

Education: A high school diploma or equivalent preferred.

Licenses & Certifications: First Aid and CPR training provided.

Language: Proficiency in both written and verbal English language required. Additional proficiency in Spanish and American Sign Language preferred.

Environmental or Physical Demands: This position works in a variety of conditions dependent on event type and location. Work may require exposure to both indoor and outdoor environments which may require exposure to varied temperatures and a variety of weather elements. Work may require lifting, bending, climbing, and other physical demands.