IT Support Specialist
$28 - $30 per hourCollabera
1 week ago Be among the first 25 applicants This range is provided by Collabera. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $28.00/hr - $30.00/hr Direct message the job poster from Collabera Talent Specialist for Pharmaceutical | Scientific | Healthcare | Medical Device | Biotech | Functional - IT / Technical, Non IT Firms across U.S -… About the Role: We are seeking a dedicated L2 Tech Support professional to join our team, with a focus on site migrations. This position requires working on-site five day a week at the customer location, delivering essential technical support and ensuring seamless operations. Pay Range: $28- $30 Responsibilities: Provide break/fix support for desktops, laptops, and peripherals. Re-image devices and reinstall/configure applications as needed. Troubleshoot issues related to: Enterprise applications Coordinate with third-party vendors for: Escalations Hardware replacements Document issues and resolutions in the IT service management system. Support all local applications and escalate global application issues to the second-level support team. Manage PC installations, upgrades, and refreshes, ensuring user settings are preserved. Support: Network configuration Vendor coordination for printer setup/repairs Install and configure: Desktops Laptops Associated peripherals Provide onsite and remote technical assistance to end users. Manage the ticket queue to ensure timely resolution and closure within SLA timelines. Develop standard configuration documentation and procedures. Coordinate with: Level 3 support groups for enhanced service delivery Provide IT support for on-site or off-site events and meetings. Assist with disaster recovery and emergency response efforts. Understand and support: Active Directory DNS Group Policy Networking Firewall configurations Educational Qualifications: A degree or equivalent experience in Information Technology or a related field is preferred. Required Skill : Strong understanding of: Basic LAN/WAN troubleshooting Proficiency in: Application software setup Software installations Familiarity with: Support needs Active Directory user/group management DNS, Group Policy, Networking, and Firewall support Experience in: 2nd-line technical support Incident and problem management Good knowledge of SLAs and ITIL processes Effective written and verbal communication skill Strong interpersonal skill for working with: End users Senior management Internal IT teams Project teams Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Information Technology Referrals increase your chances of interviewing at Collabera by 2x Get notified about new Information Technology Support Specialist jobs in Grand Rapids, MI . Technical Support Specialist - Apple Support Hydronics Specialist and Technical Support Controls Engineer Technical Support - Night Shift Field Service Technician - Grand Rapids, MI Field Service Technician, Regional - Michigan Territory General Service Technician / Mechanic | Weekends Off | Jamestown Automotive Technician / Mechanic | Up to $45/Hr & Weekends Off | Jamestown L2 Tech Support - Site Migrations || Desktop Management Specialist – Infrastructure Services Grand Rapids, MI $49.00-$49.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
$50k - $55k
...‑savvy group of educators and technology specialists who believe technology should be a positive... ..., functioning networks, well‑managed IT solutions, and effective training of personnel... ...Integrated Schoolhouse exists. The support technician reports to the President who is...SuggestedFull timeWork at officeRemote workMonday to FridayFlexible hoursIntegrated Schoolhouse, Inc
Cincinnati, OH15 hours ago$28k
...maternity leave A DAY IN THE LIFE Hardware deployments and replacements, including workstations, laptops, and mobile devices Hardware support (Windows 10, HP, Lenovo, Microsoft, A/V systems, and iOS and Android mobile devices, printers, copiers) including essential...SuggestedFor contractorsWork at officeFlexible hoursARCO a Family of Construction Companies
Cincinnati, OH1 day ago- ...JOB SUMMARY This role supports a large-scale laptop refresh initiative for over 400 US users, aimed at harmonizing devices. The IT Project Specialist will be directly involved in imaging, configuring, and preparing Windows laptops according to established standards. Responsibilities...Suggested
Compunnel
Norwood, OH2 days ago - ...business founded in 1998 and headquartered in Reston, VA. We offer IT solutions across the disciplines of program/project management,... ...and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using computer...SuggestedRemote work
Comtech LLC
Cincinnati, OH2 days ago - ...comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless... ...nation’s vital interests. Requisition #: 982 Job Title: IT Support Specialist Job Title for Careers Page: IT Support Specialist Location...SuggestedTemporary workFor contractorsWork at officeRemote work2 days per week
GrabJobs
Cincinnati, OH2 days ago - ...Hit Promotional Products is looking for an IT Support II in Cincinnati, OH. This full-time role requires interaction with customers via phone, email, and in person to troubleshoot and resolve technical issues. The ideal candidate needs a high school diploma and at least...Full time
Hit Promotional Products
Cincinnati, OH5 days ago - ...family of construction companies, seeks a motivated help desk professional to maintain reliable connectivity, support end‑user technology, and coordinate with IT teams and external providers. You will resolve issues quickly to safeguard business continuity and support a...Work at office
- Hazen and Sawyer is seeking a highly motivated Tier 1/2 IT Support Specialist in Cincinnati, OH. This position involves providing support and troubleshooting on the Helpdesk, with a focus on customer service and teamwork. The ideal candidate should have a BS/BA in computers...Work at officeRemote workFlexible hours
- ...Construction Companies is seeking a motivated help desk professional to support end-users across hardware and software platforms. You will... ..., and problem solving, with opportunities to work across IT teams and contribute to enterprise projects. #J-18808-Ljbffr ARCO...Work at office
- A tech services company in Cincinnati is seeking a Level 1 Support Technician to assist users with software and hardware issues. Responsibilities include troubleshooting, answering user queries, and coordinating system upgrades. The ideal candidate should have experience...
$50k - $55k
An educational technology firm in Cincinnati is seeking a Full‑time Support Technician to assist clients in educational and business settings. The ideal candidate will have 4-5 years of IT support experience, proficiency in various tech systems including Windows and Office...Full timeWork at officeRemote work- ...IT Application Support Specialist Location: Remote (Florence, KY). Willing to travel to client location as needed. Duration: Fulltime Job Description: IT Application Support Specialist will investigate and troubleshoot application issues, feature requests, and bug resolution...Full timeRemote work
Nityo Infotech
Florence, KY2 days ago $50k - $55k
IT Systems Support Specialist (SMB Managed Services Provider) Location: Florence, KY Salary: $50,000 - $55,000 + Benefits Job Type: Full-Time | 100% on-site Typical Hours: Monday-Friday, 40 hours/week (no on‑call rotation) Start Date: ASAP Sponsorship is not available...Full timeImmediate startRemote workMonday to Friday- A recruiting firm is seeking an IT Systems Support Specialist in Florence, KY, to manage escalated support issues and administer Microsoft 365 within a managed services provider. This full-time, on-site position requires 2+ years of IT support experience and strong troubleshooting...Full time
- ...an accommodation or an alternative application process. Technical Support Analyst - Viera Charter School Full Time Melbourne, FL, US 13 days ago Requisition ID: 1571 POSITION SUMMARY: Reporting to the IT Service Manager, the Technical Support Analyst will need to setup,...Full timeWork at officeLocal areaRemote work
$40k - $71k
...Join to apply for the IT Specialist role at Labcorp 1 day ago Be among the first 25 applicants Join to apply for the IT Specialist role at... ...seeking an IT Specialist to join our North Central Division IT support team, providing essential technical expertise for our Internal...Full timePart timeWork experience placementSummer workCasual workReliefInternshipWork at officeLocal areaWork from homeHome officeFlexible hoursNight shiftLabCorp
Cincinnati, OH5 days ago- ...interoperability and usability of clinical data.” Healthcare IT Direct Messaging Specialist Sr. J P Systems provides professional services for large... ...Direct use cases or be willing and very eager to learn. Support/lead Direct Messaging planning and transition activities...Remote workRelocation
GrabJobs
Cincinnati, OH4 days ago $40k - $45k
MIS Solutions in Cincinnati, OH is looking for a Full-Time IT Deployment Specialist to facilitate client hardware management and system setups.... ...staging, client-specific configurations, and providing on-site support. The position offers a competitive salary of $40,000 - $45,...Full time- ...ITS Department using cutting-edge technology? If you are highly motivated and want to jump start your career as a Tier 1/2 IT Support Specialist and beyond, then Hazen should be an option. Hybrid (3 days in office; 2 days remote) Why Hazen and Sawyer: Founded in 195...Temporary workWork at officeImmediate startRemote workFlexible hours
$70k - $80k
...Greater Dayton School in Dayton, Kentucky, is seeking a highly skilled IT Specialist focused on monitoring and maintaining the school's network, protecting data, and providing comprehensive technical support. Responsibilities include managing firewall and antivirus software...Flexible hours$100k - $120k
A Cincinnati-based technology recruitment firm is seeking an Application Systems Specialist (Technical Analyst) to support middleware, vendor applications, and DevOps processes. The successful candidate will monitor and support applications, manage deployments, and assist...Full time- Worldpay is seeking a Technical Support Representative Specialist to join our IT Deskside Support team and help shape the future of global commerce. You will resolve incidents, engage customers across phone, chat, and in-person requests, and ensure ITIL-aligned operations...
- ...in our work and the company. Our Team Members Are empowered to support KDM’s Customers and other Team Members to achieve our collective... ...Team Location: Cincinnati, OH Job Id: 501 # of Openings: 1 DESKTOP IT TECHNICIAN KDM CORE PURPOSE OF THE JOB: Responsible for...Full timeWork at office
KDM POP Solutions Group
Cincinnati, OH3 days ago $29 - $31 per hour
...Akkodis is seeking an IT Support Specialist for a contract job with a company in Cincinnati, OH. The IT Support Specialist provides day‑to‑day technical support for users onsite and remotely, ensuring reliable IT operations, adherence to service level objectives, and exceptional...Hourly payContract workTemporary workWork at officeLocal areaRemote workAkkodis
Cincinnati, OH4 days ago- A fast-growing IT services company based in Cincinnati, OH is seeking a full-time IT Help Desk Technician. In this role, you will open support tickets, diagnose issues, and provide assistance for IT Voice and Data Infrastructure. We are looking for someone with Help Desk...Full time
- ...connectivity problems for end-users and network equipment Perform regular backups, apply updates, manage data recovery and provide technical support to staff Protect networks firewalls, VPNs, APNs, security audits, and manages user permissions Performs other duties as assigned...Full time
Hamilton County, Ohio
Cincinnati, OH1 day ago - ...faith‑based environment? Are you skilled at solving problems, supporting others, and ensuring that systems run smoothly? Then we want... ...join our team! Position Overview We are seeking a dedicated IT Specialist to manage and maintain the school’s technology systems. The IT...
Parkhurst Academy
Melbourne, KY1 day ago - ...your work makes a difference. Location: Cincinnati, OH 45202 Department: IT Department Employment Type: Full-Time Position Overview The IT Technician is responsible for providing technical support to end users, maintaining core IT infrastructure, and ensuring the stability...Full timeWork at office
KZF Design
Cincinnati, OH4 days ago - ...Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff Provide first-level technical support for common IT issues, including: Password resets and account lockouts EMR/EHR and healthcare application access issues VPN, email, and...
Revel Staffing
Cincinnati, OH1 day ago - KDM P.O.P. Solutions Group is seeking a Desktop IT Technician in Cincinnati, OH. The role involves providing technical support across the corporate network, diagnosing hardware issues, and ensuring optimal system performance. Candidates should have a relevant tertiary...
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