Customer Success Lead
MDbio™ | Sleep Corner™
Customer Success Lead / Trial Coordinator Santa Barbara, CA (Hybrid – up to 3 days/week in-office) Help Us Redefine Wellness & Sleep Health We're the parent company of two fast-growing health and wellness brands: MDBio Wellness and Sleep Corner. Our mission is to empower people to take control of their health—through science-backed nutraceuticals, innovative at-home sleep testing, and compassionate care. We’re looking for a Customer Service Representative / Trial Coordinator who’s excited to join an early-stage team where your work actually matters. You'll be the heartbeat of our customer experience and a key player in supporting our observational trials. What You’ll Do: Handle inbound customer service inquiries across email, phone, and chat (B2C + B2B) Support participants in clinical observational trials—onboarding, scheduling, data coordination Manage backend operations including returns, order updates, and tracking (Shopify, HubSpot, etc.) Identify issues and implement proactive solutions to improve the customer journey Collaborate closely with operations, marketing, and product teams Manage customer journeys through our 30 day health improvement programs Assist customers through our integrative tele-health services 3–5 years of customer service experience (DTC, wellness, or healthcare a big plus) Strong communication skills and emotional intelligence Comfort navigating complex systems and processes Experience with CRMs like HubSpot and ecommerce platforms (Shopify, Zendesk, etc.) A growth mindset and desire to be part of a mission-driven startup Work at the intersection of wellness, science, and innovation Flexible hybrid schedule (Santa Barbara HQ, up to 3 days/week in office with the executive team) Health benefits, PTO, and early-stage equity opportunities Fast-paced, supportive team culture with real career growth potential Join us in building the future of health and sleep—one customer at a time. #J-18808-Ljbffr
$100k - $120k
...impact.com impact.com is the world's leading commerce partnership marketing platform,... ...and scale partnerships across the entire customer journey. From affiliates and influencers... ...across Marketing, Product, Customer Success, and Performance teams. This role will...SuggestedWork at officeHome officeFlexible hours$240k - $280k
...Account Managers at Avoca are strategic partners to our customers, owning the full post-sale relationship with a portfolio of leading home service brands. You'll sit at the intersection of customer success and revenue, responsible for retention, expansion, and ensuring...SuggestedWork at officeFlexible hoursNight shift$240k - $350k
...home service companies engage with their customers. Our AI-powered conversational agents handle... ...call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed... ...with Product, Engineering, and Customer Success to close complex deals. Provide feedback...SuggestedFull timeWork at officeImmediate startFlexible hoursNight shift$109k - $143k
...of the patient journey. Our mission is to make healthcare #1 in customer service. Trusted by 1,000+ provider organizations—including... ...the technical accounting point of contact for Sales, Customer Success, RevOps, and FP&A; partner on SaaS metrics (ARR, MRR, NDR, bookings...SuggestedFull timeContract workTemporary workSummer workSummer holidayCurrently hiringWork at officeLocal areaRemote workFlexible hoursShift work3 days per week- ...A leading hotel management company is seeking a Guest Service Representative for Mar Monte Hotel in Santa Barbara, CA. This role involves greeting guests, managing check-ins and complaints, and providing information about hotel services and local attractions. To succeed...SuggestedLocal area
- ...Description: The Guest Services Agent is expected to provide excellent customer service to all guest they encounter, whether behind the front... ...with hotel and company policies. • If functioning in a Lead Capacity: o Take responsibility for assigned employees in the absence...Local areaNight shift
$50k - $70k
...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations... ...to recommend, explain and sell policies to both cold and warm leads. QUALIFICATIONS: Experience in insurance sales or account...For contractorsWork at officeFlexible hours$18 per hour
...as commissions and monthly bonuses. This is not a sales position. We are hiring Lead Generators to work within Costco or Lowe's Home Improvement stores to set appointments with customers for Free In-Home Water Tests. EcoWater requires all in-store appointment setters...Hourly payFull timePart timeShift workWeekend work$280k
...passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve... ...our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships...Remote jobWork from homeFlexible hours$22 - $23 per hour
...Full Time Non-Exempt Description Inventory Leads are responsible for providing support,... ...to the store. The Inventory Lead’s customers include all Store Employees, Corporate Business... ...leadership to ensure bench strength and succession planning. Communication Lead with strong...Hourly payFull timePart timeWork at officeNight shiftWeekend workAfternoon shiftEarly shift$36.05 - $40.86 per hour
...the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example,... ...we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility...Permanent employmentTemporary workFor contractors$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...Hourly payFull timeShift workNight shiftAfternoon shift- Deckers Brands in Goleta, CA is seeking a Strategy & Business Development Manager to join their team. The ideal candidate will support enterprise strategic planning and manage key growth initiatives, collaborating closely with various strategy teams. Qualified individuals...
$19 - $22 per hour
...are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and...Hourly payWork experience placementSeasonal workLocal areaShift work- ...Leader at Jack in the Box, you are a hands‑on role model who helps lead the shift, support crew members, and deliver great guest... ...members What We’re Looking For Previous experience in fast food or customer service preferred Natural leadership skills and a positive attitude...Flexible hoursShift work
- ...Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest... ..., or 1 year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities Must be at...Shift work
$12 - $24.33 per hour
...Position Overview The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise to meet the needs of the store's customers and drive sales and profits. Assist Team Members with completing the work within the store...Part timeFlexible hoursAfternoon shift$20 per hour
...guest feel welcome with responsive, friendly and genuine service Lead by example and bring Urbane Cafe's values to life every shift... ...(full‑time team members) Comprehensive training to set you up for success Real career growth — we're expanding fast! #J-18808-Ljbffr...Hourly payFull timeShift workDay shiftAfternoon shift$19 - $22 per hour
...Sick Leave Flexible Schedule What does a Department or Program Lead do? Assists Program Director with administrative task such as enrollment... ..., and working with peers on branch goals Provides exceptional customer service and fosters connections with members Participating and...Hourly payWork experience placementSeasonal workFlexible hoursShift work- ...Job Title Job Description Lead a patrol team of three or more officers, including Department of Army Civilian Police (DACP), Military Police (MP) and Department of Army Security Guards (DASG). Provide direct oversight of all stages of investigations conducted...
$50 - $60 per hour
DataAnnotation is committed to creating high-quality AI. Enjoy the flexibility of remote work and the freedom to set your own schedule. This is an opportunity to work with us as an independent contractor. We're currently expanding into an exciting new area – teaching...Hourly payContract workFor contractorsWork experience placementRemote work- ...quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous...Work at officeRelocationAll shiftsFlexible hoursShift workWeekend workAfternoon shift
$42.5k
...advertisers. As an Account Executive , you will lead all sales and client management... ...tools, support, and opportunities for rapid success, providing exceptional upside for those driven... ...opportunities for Spectrum Reach and our customers. #LI-LN1 SAS225 2026-75581 2026 Here, our...Work at officeLocal areaVisa sponsorship$42.5k
...advertisers. As an Account Executive , you will lead all sales and client management... ...tools, support, and opportunities for rapid success, providing exceptional upside for those... ...opportunities for Spectrum Reach and our customers. #LI-LN1 SAS225 2026-75581 2026...Work at officeLocal areaVisa sponsorship$70k - $75k
...largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be... ...geographical location and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as...Work at officeLocal area$32.55 per hour
...benefits of working at UC Brief Summary of Job Duties: Lead Groundskeeper directs the daily activities and project work of... ...projects. Organizes, schedules and conducts meetings needed for successful initiation, implementation and completion of all projects in assigned...Full timeTemporary workPart timeWork at officeLocal areaRemote workMonday to FridayShift work$177.69k
...as Area Directors) to launch, grow, and lead a Stroll publication in your local market... ...Connect local businesses with their ideal customers through your publication Engage with homeowners... ...Proven, repeatable systems to guide your success Award-Winning Culture – Supportive,...Local areaWork from homeHome officeFlexible hours$100k
...Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice... ...top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued...Local area$90k - $100k
...A leading software company is seeking an Account Executive to drive sales cycles with influential clients in California. The role involves managing lead generation, client relationships, and contract negotiations. Ideal candidates will have a bachelor's degree and 3+ years...Contract work$90k - $100k
...We’re seeking a driven and strategic Account Executive to lead high‑impact sales cycles with some of the industry’s most influential... ...of education and experience Three plus (3+) years of successful sales experience in the technology or software industry Solid understanding...Contract workWork at officeFlexible hours
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