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Customer Success Lead

MDbio™ | Sleep Corner™

Customer Success Lead / Trial Coordinator Santa Barbara, CA (Hybrid – up to 3 days/week in-office) Help Us Redefine Wellness & Sleep Health We're the parent company of two fast-growing health and wellness brands: MDBio Wellness and Sleep Corner. Our mission is to empower people to take control of their health—through science-backed nutraceuticals, innovative at-home sleep testing, and compassionate care. We’re looking for a Customer Service Representative / Trial Coordinator who’s excited to join an early-stage team where your work actually matters. You'll be the heartbeat of our customer experience and a key player in supporting our observational trials. What You’ll Do: Handle inbound customer service inquiries across email, phone, and chat (B2C + B2B) Support participants in clinical observational trials—onboarding, scheduling, data coordination Manage backend operations including returns, order updates, and tracking (Shopify, HubSpot, etc.) Identify issues and implement proactive solutions to improve the customer journey Collaborate closely with operations, marketing, and product teams Manage customer journeys through our 30 day health improvement programs Assist customers through our integrative tele-health services 3–5 years of customer service experience (DTC, wellness, or healthcare a big plus) Strong communication skills and emotional intelligence Comfort navigating complex systems and processes Experience with CRMs like HubSpot and ecommerce platforms (Shopify, Zendesk, etc.) A growth mindset and desire to be part of a mission-driven startup Work at the intersection of wellness, science, and innovation Flexible hybrid schedule (Santa Barbara HQ, up to 3 days/week in office with the executive team) Health benefits, PTO, and early-stage equity opportunities Fast-paced, supportive team culture with real career growth potential Join us in building the future of health and sleep—one customer at a time. #J-18808-Ljbffr

Vacancy posted 1 day ago
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