Customer Success & Support Lead - Hybrid NYC, Equity & PTO
Dormont Manufacturing Co
Dormont Manufacturing Co in New York City is seeking a Customer Success & Support Manager to oversee daily customer support and success for SMB and mid-market accounts. You'll manage the support queue, ensuring timely and accurate responses while driving adoption and managing renewals. The ideal candidate has 3-5 years in a B2B SaaS role with strong communication skills, familiarity with CRM tools like HubSpot, and a customer-first approach. The position offers a hybrid work model and competitive benefits. #J-18808-Ljbffr Dormont Manufacturing Co
Vacancy posted 1 day ago
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