Customer Relations Representative - State Farm Agent Team Member

Responsive RecruiterBenefits:Bonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentAbout Our Agency:I graduated from St. Ambrose University with a degree in Accounting, and I'm originally from Bloomington, Illinois — the home of State Farm. I'm married to my wife, Hillary, and we have two children, Jackson and Olivia, with a baby boy on the way in April. I've been a State Farm agent for six years, and before that I spent five years working in accounting at State Farm Corporate. State Farm is truly in my blood. Growing up in Bloomington, State Farm was the largest employer in town, and I always admired the agents and employees who represented such a respected company. Now, having the chance to serve my own community as an agent is something I consider a dream realized. We run a laid-back office, but we're very serious about growth—both personally and professionally. We want to grow our agency, develop our individual careers, and stay committed to continuous improvement. I firmly believe you're either getting better or getting worse; you never stay the same. I currently have a team of five, and I'm always looking for dynamic individuals who work hard, show initiative, love helping others, do the right thing, and thrive as great teammates. Team members enjoy 10 days of PTO plus sick and bereavement leave, a 50% health insurance subsidy, a 38-hour work week, no weekends, and unlimited earning potential. If you're looking for an agency where you can grow, contribute, and be part of something meaningful, you'll fit right in here.Role Description:As a Customer Relations Representative - State Farm Agent Team Member for Grant Milling - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.Responsibilities:Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarificationPromote successful and long-lasting customer relations.Qualifications:Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferredExperience managing client relationships is preferredInterest in marketing products and services based on customer needsExcellent communication skills - written, verbal, and listeningDedicated to customer serviceAble to anticipate customer needsAble to effectively relate to a customerCompensation: $60,000.00 - $80,000.00 per yearMy team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Nashville, TN and help customers with their insurance and financial services needs, including:Auto insuranceHome insuranceLife insuranceRetirement planningState Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.