Business Manager

Mountlake Terrace WA

Full time

R29036

Workforce Classification:

Hybrid

Join Our Team: Do Meaningful Work and Improve People's Lives

Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.

Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we're able to better serve our customers. It's this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. (

Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: .

Do you enjoy bringing structure to complexity and helping teams turn priorities into results? As a Business Manager supporting Enterprise Execution, Claims, and the Federal Employee Program (FEP), you will work alongside leaders to strengthen planning, improve business operations, and advance shared priorities to improve the experience of our members and providers.

You'll join a team that values innovation, continuous improvement, relationships and fresh thinking. If you're someone who thrives in ambiguity, enjoys connecting people and processes, and is eager to leverage technology and AI to make work better, this is an opportunity to leave your mark on a critical area of the business.

Why Join Us?

• Drive Enterprise Impact: Partner with leaders across the enterprise to influence priorities, coordinate strategic initiatives, and support decision-making with the end goal of improving the member experience.

• Bring New Ideas to Life: Challenge the status quo, identify opportunities for improvement, and modernize processes through technology, automation, and AI-enabled solutions. Your ideas will be welcomed, heard, and supported.

• Develop Broad Business Expertise: Gain exposure to strategic planning, financial management, workforce planning, performance management, enterprise reporting, communications, and operational performance across a complex organization.

• Collaborate with Exceptional Leaders: Work alongside leaders who value strategic partnership, thoughtful problem solving, and strong business acumen while giving you the autonomy to contribute and grow.

What You Will Do:

Strategic Planning & Business Operations

• Partner with leaders to manage strategic planning cycles, priorities, objectives, roadmaps, OKRs, and execution plans.

• Facilitate the rhythm of the business through leadership meetings, performance reviews, strategic priority discussions, and cross-functional planning.

• Anticipate business needs, identify risks and opportunities, and recommend solutions that support organizational goals.

Enterprise Execution & Organizational Effectiveness

• Support enterprise-wide planning, governance, scorecard reviews, performance reporting, and strategic change efforts.

• Partner across functions to align priorities, facilitate business reviews, and connect people, information, and processes to advance enterprise execution.

• Support organizational effectiveness initiatives, including restructuring, operational improvements, vendor transitions, employee engagement, and team effectiveness.

• Build relationships across the BCBSA system to learn best practices and ensure understanding of new BCBSA initiatives in order to drive execution internally.

Performance Reporting & Communication

• Coordinate monthly and quarterly business reviews, performance discussions, and leadership reporting.

• Develop executive dashboards, scorecards, metrics, and performance indicators that translate insights into action.

• Create executive-ready presentations, briefings, communications, and business updates for leadership audiences.

Financial Planning, Innovation & Continuous Improvement

• Support financial planning, forecasting, business cases, budgets, workforce planning, headcount management, and capacity planning.

• Evaluate operational, financial, and strategic tradeoffs and recommend actions that support organizational objectives.

• Drive process improvement and modernization by leveraging technology, data, automation, and AI-enabled tools to streamline work and improve decision-making.

What You Will Bring:

• Bachelor's degree in Business Administration, Healthcare Administration, Finance, Operations, or a related field; or an equivalent combination of education and experience.

• Five years of experience developing, implementing, supporting, or improving strategic programs, business processes, or operational initiatives through program management, project management, change management, business operations, or a combination of these areas.

• Strong business acumen and the ability to operate effectively in a fast-paced, highly matrixed environment.

• Proven ability to partner with leaders, advance business priorities, and coordinate cross-functional initiatives while navigating ambiguity and competing priorities.

• Aptitude for identifying process-improvement opportunities and leveraging technology, automation, and AI to improve efficiency, innovation, and business outcomes.

• An ability to thrive in ambiguous situations and independently solve complex, undefined problems.

• A customer-focused mindset that can relate business operations to the end goal of improving the experience for our members and providers.

Premera total rewards

Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:

• Medical, vision, and dental coverage with low employee premiums.

• Voluntary benefit offerings, including pet insurance for paw parents.

• Life and disability insurance.

• Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.

• Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.

• Generous paid time off to reenergize.

• Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.

• Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.

• Commuter perks make your trip to work less impactful on the environment and your wallet.

• Free convenient on-site parking.

• Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.

• Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.

• Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.

• Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:

Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at View email address on click.appcast.io or via phone at View phone number on click.appcast.io.

The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience.

The salary range for this role is posted below; we generally target up to and around the midpoint of the range.

National Plus Salary Range:

$101,900.00 - $173,200.00

*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska .

We're happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We're committed to creating an environment where all employees are celebrated for their unique skills and contributions.

At Premera, we make healthcare work better. By focusing on improving our customers' experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.

As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.

Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.