Director of Freight Forwarding / Branch General Manager

Director of Freight Forwarding / Branch General Manager Job Openings Director of Freight Forwarding / Branch General Manager Position Summary We are seeking a proactive, entrepreneurial-minded Director of Freight Forwarding / Branch General Manager to lead and grow our freight forwarding operations. This is a high-impact leadership role where you will oversee all aspects of the business, including sales, marketing, operations, customer service, P&L management, and employee development. As we continue to expand our U.S. footprint, we are looking for a self-starter who can drive business development efforts, build strategic partnerships, and scale both revenue and service capability. This role is ideal for a candidate who thrives in a growth-stage environment, is not afraid to get hands‑on, and is comfortable making strategic decisions while leading by example. Fluency in Korean and English is required to communicate effectively with headquarters, partners, and clients. Key Responsibilities Business Development & Growth Proactively identify and pursue new business opportunities in freight forwarding and logistics. Develop and maintain strong relationships with key customers and partners. Represent the company externally to grow brand presence and regional influence. Launch and execute initiatives to penetrate new markets and drive consistent revenue growth. Strategic Leadership & P&L Ownership> Own and manage the branch’s full Profit & Loss (P&L) accountability. Set short- and long-term goals for sales and operational performance. Lead budget planning, forecasting, and KPI tracking. Freight Forwarding Operations Oversee air, ocean, import/export, and domestic freight operations. Ensure service excellence, compliance, and continuous process improvement. Lead vendor and carrier negotiations and manage service-level agreements (SLAs). Team Leadership & HR Management Hire, train, and mentor staff across operations, sales, and support. Drive a high-performance culture by setting clear expectations and leading by example. Handle performance reviews, disciplinary actions, and ongoing professional development. Customer Experience & Communication Foster a customer-first culture and ensure seamless handling of escalations and service delivery. Establish proactive communication protocols with internal teams and external clients. Maintain transparency and responsiveness across all departments. Contract, Vendor & Compliance Management Oversee contract administration, rate filings, and legal documentation with clients and vendors. Ensure compliance with all local, federal, and international trade regulations. Serve as the key contact for regulatory bodies and service partners. Qualifications Minimum 7‑10 years of freight forwarding or logistics experience, with at least 3 years in a senior leadership role. Proven ability to build new business and grow existing accounts. Strong understanding of freight operations, customs compliance, and international logistics. Full P&L management experience. Bilingual in Korean and English (spoken and written) Required. Excellent leadership, negotiation, and client relationship management skills. Proficiency with logistics systems (e.g., Cargowise, SAP, etc.) and Microsoft Office. Bachelors degree in Business, Logistics, Supply Chain, or related field (MBA is a plus). Key Traits Proactive and Strategic Thinker Entrepreneurial and Revenue-Driven Confident Decision Maker Strong Leadership and Team Management Bilingual Communicator (Korean/English) Results-Oriented with High Accountability Work Conditions Salary: $85,000$105,000 (based on experience) Employment Type: Full-Time, On-Site Location: Compton, CA Work Hours: MondayFriday, 8:00 AM 5:00 PM Company Benefits Health, Dental, Vision Insurance 100% coverage for you and your family Paid Time Off 401(K) with Company Match Free Daily Lunch Catering Annual Performance-Based Incentives Certification Recognition Program Fitness Center Membership Subsidy Program #J-18808-Ljbffr DHD Consulting