Strategic Account Executive (Remote)
$120k - $150kezCater, Inc
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from employee meal programs to one-off meetings, all backed by 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them new high-value customers and large orders. As a Strategic Account Executive at ezCater, you will be essential in driving revenue and fostering strong client relationships within your assigned book of 40 to 60 prioritized accounts. Your role will involve creating and executing detailed account development plans aimed at acquiring new orderers, locations, and encouraging product adoption while retaining and maximizing existing spend. You will manage account relationships end-to-end, ensuring full utilization of ezCater’s solutions by leveraging product specialists when needed. Your ability to identify new sales opportunities within your book of business, both through self-prospecting and handling inbound leads, will be key in meeting sales targets. Through strategic account engagement, you will help customers implement solutions tailored to industry-specific procurement challenges. What You'll Do:
- Manage a book of between 40 and 60 prioritized accounts, with the ability to generate an account development plan, execute a successful playbook, and prioritize accounts within your book, which is comprised of accounts across acquisition, retention, and development lifecycles
- Build and execute an Account Plan with the goal of acquiring net new orderers, locations, product adoption, and retention of existing spend, either in new or existing account relationships
- Own Account relationships from end to end, ultimately driving full adoption and utilization of ezCater solutions, including leveraging product specialists when appropriate
- Build pipeline by identifying new sales opportunities with your assigned book of business through both self prospecting and working inbound leads to meet sales targets
- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment and account maintenance
- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement and general workplace food challenges
- Drive and accelerate spend adoption by advising customers on best practices for using ezCater solutions
- Relay market needs and requirements back to internal ezCater teams, including Product, Technical, and Supply teams
- Represent ezCater at various customer facing events, including but not limited to industry-focused conferences, tradeshows or other general opportunities
- Other duties and responsibilities as assigned
- 5+ years of B2B and/or Enterprise sales experience selling into complex/networked organizations, ideally to Fortune 1000 senior leadership or other centralized decision makers
- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels and personas
- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments
- Experience selling to procurement and/or supply chain roles
- Expert use of G-Suite, CRMs (e.g. Salesforce) and other systems
- Experience owning customer facing communication including leading in-person or virtual customer meetings, product demonstrations, or trainings
- Have the ability to travel 25% of the year; including Sales Kick Off, Together Weeks, and customer visits when applicable.
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