Collections Analyst

Job Description Collections Analyst | Garden City, NY | Onsite | Pay: $35$38/hr | Salary upon conversion: $75,000 | 3+ Month Temp-to-Perm About the role A well-established, industry-leading construction and crane services company with over 80 years of history is seeking a Collections Analyst to cover a maternity leave with strong potential to convert permanently. This is a high-volume, standalone collections role managing a portfolio of approximately 300 accounts and $15M in outstanding receivables ideal for a seasoned B2B collections professional who is assertive, organized, and thrives in a collaborative environment. What you'll actually do Manage a portfolio of approximately 300 commercial accounts, prioritizing collection activity based on aging and risk Conduct approximately 30 customer touchpoints daily via phone and email to follow up on outstanding balances Negotiate payment commitments and develop collection strategies to resolve past-due accounts Manage customer disputes by looping in the Sales team to gather information and drive resolution Participate in weekly Sales team meetings to review problem accounts and align on collection strategies Perform customer account reconciliations and follow up on discrepancies Generate and analyze DSO and AR aging reports in Excel Drive timely payment resolutions across a mix of larger and smaller accounts Maintain accurate documentation of all collection activity and account status What we're looking for 4+ years of B2B collections experience managing a high-volume commercial portfolio Proven experience managing 300+ accounts simultaneously Comfortable conducting 30+ customer touchpoints daily via phone and email Strong proficiency in Microsoft Excel VLOOKUPs and PivotTables required Experience generating DSO and AR aging reports Highly collaborative with Sales teams assertive yet professional in all communications Strong account reconciliation and dispute resolution skills Construction, crane, transportation, or field-service industry experience a plus Additional details Location: Garden City Plaza, Garden City, NY 11530 | Fully onsite Schedule: MonFri, 8:30am5:30pm or 8am-5pm | 40-hour work week Engagement: 3+ month temp-to-perm Interview process: Virtual with Director of Credit & Collections and AR Manager ? Onsite interview Benefits upon conversion: Medical (3 plan options), 401(k) with 4% match, 2 weeks PTO Ascendo Resources