Administrative Assistant

Job Type


Full-time

Description

JOB DESCRIPTION

Community:

Amaran Senior Living

Position:

Administrative Assistant/Receptionist

Reports To:

Business Office Manager

Goals:

The goal for any position at Amaran Senior Living is to promote our mission of "Perfecting the art of serving the spirit" while maintaining our core values as follows:


Wisdom : We have an experienced team that brings wisdom to our work and we continually seek more knowledge allowing good judgement for today, tomorrow and into the future.

Excellence : We have a standard of excellence in everything that we do. Our approach to things that look good now is - how can we do better?

Purpose : We are intentional in our engagement with others and inspire those we work with, including our residents, to have purposeful activities. Our approach to empower and inspire reflects the passion we have in making a difference in the lives of others.

Innovation: We evolve and adapt to meet the continual changing desires of seniors, employees, students, investors and others. We are creative with exploring new ideas in everything that we do while listening to those we serve.

Integrity : We do business honestly and appreciate transparency in our relationships. We believe in doing the right thing.

Grace: We honor all people with dignity and respect, having empathy in appropriate situations, giving the benefit of the doubt and forgiving mistakes made.

Gratitude: We are thankful and believe that recognizing and appreciating ourselves and others brings joy.

Synergy: We believe a team working together brings the best results. We believe our team becomes bigger when we work collaboratively with our partners.

Position Summary:

The Administrative Assistant is an active team member and participant in creating connections in the lives of the residents, team members and others. The Administrative Assistant is responsible for creating good first impressions upon greeting people in person, on the phone and electronically and directs all people entering and exiting community to use the visitor management system and wear name tags. The Administrative Assistant will seek the right team member to help others with their needs. The Administrative Assistant provides administrative support to the Business Office Manger and Executive Director as well as the leadership team and support to the community. The Administrative Assistant assists with data entry, keeps inventory of office supplies and submits order requests to Business Office Manager, assists with New Hire process including screening, onboarding, setting up and coordinating required training with new employees and their direct supervisors. The Administrative Assistant also assists with other tasks set forth by Business Office Manager or Executive Director.

Exempt or Non-Exempt Status:

Non-exempt

Supervisory Responsibilities:

No

Expected Number of Hours in each shift:

As scheduled (not to exceed 40 hours in a work week). Administrative Assistant work hours generally are between the hours of 8:30 a.m. and 5:00 p.m.

Drug Testing:

The Community desires a safe workplace and wants to help protect residents from drug related issues; therefore, the Community will test those positions that would have access to resident medications such as Administrator, Director of Health Services, Resident Care Coordinator, Memory Care Coordinator, Medication Assistants, Care Partners, Housekeepers, Director of Plant Maintenance

Pre-Employment Drug Testing Required:

Yes

Duties & Responsibilities:

Essential Functions:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Essential Responsibilities:

To perform other duties specified by the Community Executive Director or Business Office Manager, completing all assigned duties which may change from time to time according to resident's needs, staffing levels and working circumstances.

Physical Requirements:

Sit for extended periods of time. Ability to walk throughout community occasionally to assist other team members or respond to resident requests. Visual and auditory acuity within normal limits. Bending, kneeling and occasionally reach above the shoulder level and carry up to 25 pounds. Ability to use keyboard and other office equipment.

Exposure to Bloodborne Pathogens:

Not likely.


Other Requirements:

Exceptional verbal and written communication skills. English skills to allow communication with residents and staff; and to give and understand written and verbal instructions. Attention to detail and problem-solving skills. Must have compassion for the elderly and be self-motivated. Must be comfortable with technology and the use of various software programs.

Ability to multi-task, prioritize and have excellent time management skills. Excellent customer service skills. Office experience helpful. Excellent computer skills including a high degree of proficiency in Microsoft Word, Excel, Google and other applications.


Travel Requirements:

Local Travel is required. Good driving history required.

Qualifications (including required education and experience):

• High school diploma or equivalent required
• Meet the assisted living requirements for criminal history screening
• Sincere interest in providing quality and innovative care for seniors
• Ability to understand the policies and procedures of the Community including emergency plans
• Follow mandatory reporting requirements and Resident Rights
• High degree of confidentiality
• Ability to work as part of a team
• Qualifications specific to New Mexico assisted living rules- shall
• Be at least 18 years of age;
• Have adequate education, relevant training, or experience to provide for the needs of the residents
• Comply with the pre-employment requirements pursuant to the Employee Abuse Registry
• Comply with the current requirement of reporting and investigating incidents pursuant to Incident Reporting, Intake Processing and Training Requirements
• If driving for company purposes, copies of a valid New Mexico driver's license with the appropriate classification for the vehicle that is used to transport residents and documentation of training in transportation safety for the elderly and disabled including safe vehicle operation, proof of insurance and documentation of a clean driving record

Additional Requirements:


Office experience helpful. Excellent computer skills including a high degree of proficiency in Microsoft Word, Excel, Google and other applications.


Equal Employment Opportunity:

The Community endeavors to provide an environment wherein human dignity prevails and all employees and applicants for employment receive equal consideration and treatment. We believe that diversity creates a healthier atmosphere. Therefore, the Community is an equal employment opportunity employer. It is the Community's policy to provide equal employment opportunity to all qualified persons, consistent with federal, state, and local equal employment opportunity laws. This policy applies to all phases of the employment relationship, including recruiting, hiring, promoting, compensating, transferring, laying off, and terminating personnel. We also hold a zero-tolerance policy concerning discrimination or harassment based upon race, color, citizenship, ancestry, national origin, religion, age, gender, sex, disability, handicap, veteran status, marital status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.


In the event of any form of harassment or discrimination, an employee shall file a grievance and follow the procedure, which is listed in the Employee Handbook of which I have received a copy. The Community will then conduct a full investigation and attempt to resolve the situation while maintaining privacy and confidentiality as best as possible for all parties involved. If determined that a policy has been violated, disciplinary action, up to and including immediate discharge, will be taken. Any retaliation against any party involved in an investigation is not permitted or accepted.

Discrimination or harassment against residents, other employees, or the public at large based on the factors listed above will not be tolerated by the Community.

Acknowledgements:

I understand that I am employed by Amaran Senior Living.

I understand this job description, its requirements, and that I am expected to perform all duties as assigned. I understand the position duties, may be altered from time to time. I have noted below any accommodations that are required to enable me to perform those duties. I have also noted below any position duties, which I am unable to perform with or without accommodation.

With signing below, I acknowledge that I have been given a copy of the job description for which I have applied and have read and understand all the requirements of the job. I hereby state that I can perform all functions of the job with or without accommodations, unless requested accommodations are noted above.


I understand any suspected abuse observed or overheard at a community must be reported. I also understand that Resident Rights are posted in the Community and I hereby agree that I will honor those residents' rights.

I understand that resident, applicant and employee records and information provided to me while employed at this Community are confidential other than documents relating to my own personnel records. Any materials of company must remain at the Community and not copied or photographed for outside use.


I am expected to perform all of my duties in a safe and responsible manner - which includes, but is not limited to, safely utilizing all equipment and supplies, requesting help as needed, reporting and correcting safety hazards and reporting all injuries promptly, when they occur. Any violation of safety or company policies is subjected to disciplinary actions, including suspension or termination.


Company standards of conduct are included in the Employee Handbook of which I have received a copy and agree to comply with the standards and policies. I agree that I will complete the necessary orientation, training and in-services so that I may be better equipped to perform my job duties.


Employment with Amaran Senior Living, is at-will and may be terminated by either the Community or an employee. I also have the right to terminate my employment at any time, with or without cause/notice; and the Community has a similar right. No terms in this document or statement shall limit the right to terminate the employment at-will.

Requirements

Exceptional verbal and written communication skills. English skills to allow communication with residents and staff; and to give and understand written and verbal instructions. Attention to detail and problem-solving skills. Must have compassion for the elderly and be self-motivated. Must be comfortable with technology and the use of various software programs.

Ability to multi-task, prioritize and have excellent time management skills. Excellent customer service skills. Office experience helpful. Excellent computer skills including a high degree of proficiency in Microsoft Word, Excel, Google and other applications.