CIS Maintenance Specialist

CIS Maintenance Specialist

Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.

FLSA Status: Non-Exempt

Department: CIS

Hours of Operation: 40 hours per week

General Job Summary:

Perform data entry to maintain all deposit accounts including Time Deposit, IRA and Health Savings Accounts. Provide support including the implementation and servicing of the accounts under CIS Dept.

Organizational Duties and Responsibilities:

• Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.
• Supports all functions that maintain compliance with regulatory agencies.

Essential Duties and Responsibilities:

• Upon receipt and verification of proper paperwork and requested maintenance, complete data entry to maintain all Bank Deposit Accounts
• Create new Ports, close accounts, combine customer Ports, maintain all demographics and codes, input weekly and monthly rate changes on all products serviced by CIS Dept, and perform all other general maintenance as need
• Handle CIS-related questions from CSR's and other Bank departments
• Ensure service delivery and compliance with bank regulations
• Troubleshoot and perform research to assist branch staff in identifying and resolving operational issues
• Minor research to accommodate customer requests
• Assist in the performance of special projects
• Assist with annual procedural updates
• Assist with CD, IRA & HSA tasks
• Other duties as assigned

Working Conditions: All job functions are performed daily at employee's workspace using various computer applications

Minimum Job Requirements:

Education: High School Diploma or GED Equivalent

Experience: 6 months of Retail Banking experience or one year Banking Operations experience

Specific Skills:

• Self-motivated, dependable, professional appearance and demeanor
• Strong telephone communication skills
• Word processing skills for creating and updating procedures
• Basic PC skills

Physical requirements:

• Primarily sedentary work performed in an office environment
• Ability to sit for extended periods of time while working at a computer
• Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment
• Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person
• Visual acuity sufficient to read computer screens, printed documents, and financial data
• Occasional standing, walking, bending, or reaching
• Ability to lift and carry up to 10–15 pounds occasionally (e.g., files, office supplies)

Benefits:

• 401(K) with a company match of up to 6%
• ESOP employer match
• Medical insurance
• Dental insurance
• Vision insurance
• Cancer/Disease insurance
• Accident insurance
• Flexible Spending Accounts
• Flexible Savings Accounts
• Health Savings Accounts
• Bank paid Life/AD&D insurance
• Voluntary Life/AD&D insurance
• Bank paid Short-Term and Long-Term Disability insurance
• Employee Stock Purchase Plan
• Employee Assistance Program