Operations Coordinator

Operations Coordinator

We are looking for an Operations Coordinator to provide comprehensive administrative, operational, and programmatic support to the National Institute on Drug Abuse (NIDA). This position is a full-time role located in Baltimore, Maryland, with partial telework eligibility.

Responsibilities include:

• Providing high-quality administrative, operational, and program support to enable NIDA to execute its biomedical research mission efficiently.
• Preparing and coordinating administrative documentation including travel, correspondence, reports, and forms.
• Supporting daily office operations, workflow coordination, and timekeeping activities.
• Coordinating meetings, events, and logistics, including virtual platforms, and preparing agendas and meeting materials.
• Producing and maintaining communication products such as websites, newsletters, and internal/external communications.
• Providing personnel and HR support including onboarding, personnel actions, and compliance with HR documentation requirements.
• Maintaining SOPs and guidance documents and providing support on administrative policies.
• Serving as a liaison across program and administrative offices to ensure coordination and communication.
• Maintaining databases, tracking systems, and records; ensuring proper documentation, filing, and retrieval.
• Generating reports, analytical summaries, and data tracking outputs including budget and personnel analysis.
• Processing procurement requests, tracking orders, and maintaining inventory and property records.
• Supporting special projects, research activities, and strategic planning initiatives.
• Analyzing workflows, identifying inefficiencies, and recommending process improvements.
• Supporting committee activities (e.g., IRPAC and ACUC), including documentation and coordination.
• Delivering timely, accurate reporting, invoices, and required program deliverables.

Qualifications include:

• Bachelor's degree.
• A minimum of FIVE (5) years of experience providing administrative or program support services in a Federal or biomedical research environment.
• Experience supporting scientists or staff within an intramural research or biomedical setting.
• Coordination of administrative functions including travel preparation, procurement, and records management.
• Support for HR processes such as onboarding, personnel actions, and trainee integration.
• Preparation of Official Government Travel orders and management of high-volume administrative workflows.
• Management of procurement actions, tracking systems, and operational support functions.
• Ability to manage multiple priorities and perform sensitive administrative duties with accuracy and professionalism.
• Strong communication skills and ability to coordinate across multiple offices and stakeholders.
• Proficiency with Microsoft Office Suite, SharePoint, and federal systems such as Concur or ITAS.
• Ability to work both independently and collaboratively to maintain continuity of operations.
• Must be able to obtain and maintain a Federal or DoD "public trust"; candidates must receive approved adjudication prior to onboarding with Guidehouse. Candidates with an active public trust or suitability are preferred.

Nice to have:

• Experience supporting NIH or HHS programs and administrative environments.
• Familiarity with NIH systems, policies, and procedures.

The annual salary range for this position is $74,000.00-$124,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
• Position may be eligible for a discretionary variable incentive bonus

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or View email address on click.appcast.io. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact View email address on click.appcast.io. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.