Warranty Analyst

Warranty Analyst

Are you looking for a challenging and rewarding career in the transportation industry? Are you a highly organized and efficient individual with excellent verbal and written communication skills? If so, then we have the perfect job for you! We're currently hiring a Warranty Analyst in Phoenix, Arizona!

Location: 405 North 79th Ave, Phoenix, AZ 85043

Transdev is proud to offer:

• Competitive compensation package of minimum $23.89 - Maximum $30.82

Benefits include:

• Vacation: minimum of two (2) weeks

• Holidays: 12 days; 8 standard and 4 floating

• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities:

• Manages the warranty process in accordance with company policy and within the parameters established by the manufacturers. Claims need to be filed in a timely manner.

• Performs periodic audits of maintenance systems to ensure claims are getting flagged for potential warranty. Reports discrepancies to the warranty director to modify the warranty agreements.

• Identifies product deficiencies and failure trends and communicates this information to the Technical Department. Tracks TSR reports as they relate to warranty.

• Maintains database of all warranty claims and their current status. Proper follow-up with manufacturers on aged claims.

• Works in partnership with the technical team to ensure the timely processing of recalls and campaigns.

• Work closely with maintenance staff (RMMs, Service Managers & TICs) to follow up on warranty questions and gather additional information required to process claims promptly.

Qualifications:

• Technical certifications are a plus.

• 3-to 4 years of related experience are necessary. Vehicle warranty experience, fleet maintenance experience, and vehicle parts experience are required.

• Strong communication skills; both verbal and written.

• Strong computer skills including MS office products.

• Strong problem-solving skills.

Physical Requirements:

The essential functions of this position require the ability to:

• Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.

• Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces

• Push and pull objects up to 10 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

• Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact mailto:View email address on click.appcast.io

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).

• Successfully pass a pre-employment drug screen.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

California applicants: Please for CA Employee Privacy Policy

Job Category: Professionals

Job Type: Full Time

Work Type: No Remote

Req ID: 8255

Pay Group: DVF

Cost Center: 55506

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at