Prospect Quality Control Agent (AA)-ORD (NS)

General information

Job Title Prospect Quality Control Agent (AA)-ORD (NS) Date Friday, June 5, 2026 Entity Prospect International Airport Services State Illinois City Chicago Base Pay Rate: $ 22.25 Full/Part Time Full Time Exempt or Non-Exempt Position Non-Exempt Shift Overnight shift

Requirements and Description

With decades of experience and operations at more than 30 major airports--including Chicago, Dallas, Newark, and more--Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we do--providing reliable, high-quality service to our airline partners and the traveling public every day.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

Job Summary: Responsible for upholding the highest hygiene and aesthetic standards for aircraft cabins. Ensuring quality control of aircraft cleaning and actively working to develop the workforce.
Benefits:

* Competitive pay with daily access to earned wages.
* Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week. Benefits begin in the month following 60 days of service. Eligible dependents are spouse, children under age 26 years, disabled dependents of any age.
* Voluntary Additional Coverages through AFLAC: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity.
* Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit.
* Paid Time Off (PTO) - Location specific leave policy.
* Exclusive Travel Discounts:
* ID90 Discount Program - Industry-exclusive deals on hotels, car rentals, cruises, and more!
* Concur - Discounted cars and hotels
* Tuition Discount with Purdue Global.

Job Duties:

* Leading a team of agents in cabin cleaning duties.
* Carry cleaning equipment and supplies to service the aircraft.
* Clean seats, floors, tray tables, galleys and dispose of trash in designated dumpsters.
* Clean aircraft lavatories and empty waste receptacles.
* Restock magazines, food, beverages, liquor, and other supplies aboard the aircraft.
* Perform aircraft security inspection.
* Load supplies onto cabin service truck and return to designated area.
* Keep cabin services supply room organized and ensure adequate supply of items needed to service aircraft.
* Complete work in a safe and secure manner, following company safety and operational standards.
* Immediately report safety and security incidents as well as potential hazards in line with the Company's Fair and Just Culture Policy.
* Perform other related duties as assigned within the appropriate skill, experience, and capabilities expected for this position.

Qualifications:

* High School diploma, GED or equivalent education.
* Must be at least 18 years of age.
* Must be able to obtain credentials required as per airport or state or customs requirements.
* Possess a valid Driver's License.

Preferred Qualifications:

* One year of relevant work experience in the aviation or ground handling services industry.

Physical requirements:

* Must be able to constantly lift, move up, push, pull up to 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, & bend.

Working conditions:

* Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
* Must be able and open to work in outside weather conditions which may include severe seasonal elements. "Prospect is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."