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Senior CRM Strategy & Competitive Intelligence Lead

$178.92k - $279.12k

HubSpot

___ Emerging Talent North America Roles Explore Roles All Open Positions However you identify or whatever your path here, please apply if you see a position that makes your heart skip a beat. Come join us and help us build a global company where we're all proud to belong. ← Back to all openings Lead Solutions Engineer, CRM Strategy & Competitive Intelligence Sales Remote - USA POS-32567 Application deadline: 5pm ET Monday 6/12 Team: PreSales (Solutions Engineering) Location: Remote — North America About the role The Lead Solutions Engineer, CRM Strategy & Competitive Intelligence is a senior, customer-facing advisor who leads HubSpot’s most complex upmarket CRM evaluations — including platform displacements, rip-and-replace motions, and net-new enterprise decisions where Salesforce is on the table. You’ll bring deep, hands-on CRM ecosystem experience to help prospects navigate high-stakes decisions with confidence, and you’ll build the playbooks, assets, and enablement that help HubSpot systematically win at the enterprise tier. This role carries significant internal visibility. You’ll work directly with Sales VPs, the CCO org, Competitive Intelligence, and Product — and your field signal will shape how HubSpot competes upmarket. You’ll operate with a high degree of autonomy, managing your own portfolio of strategic deals while building the infrastructure that scales your impact across regions and specialties. What you’ll do Act as the lead CRM strategy advisor on qualified strategic deals — joining discovery, technical validation, and executive meetings to de-risk decisions and secure tech wins in competitive CRM evaluations. Own and continuously evolve the Salesforce Competitive Playbook, codifying winning narratives, talk tracks, demo strategies, and assertive selling motions for Salesforce rip-and-replace and net-new CRM evaluations. Partner with Account Executives, core SEs, and implementation partners to design solution blueprints, migration paths, and TCO/ROI cases that build unshakable confidence in choosing HubSpot. Deliver scalable enablement for Sales, PreSales, and partners — training, battlecards, and assets — that elevates collective ability to compete and increases win rates on CRM displacement deals. Serve as the central feedback loop from the field to Competitive Intelligence, Product, and Marketing, surfacing patterns from wins/losses and informing roadmap and GTM strategy. Proactively analyze pipelines to prioritize high-impact opportunities, manage your own bandwidth, and protect capacity in line with Expert Program guardrails. What you’ll bring Consultative authority & discovery depth. You ask more than you tell. You probe beneath stated requirements to uncover the real pain, map true decision-making dynamics (not just org charts), and naturally connect technical questions to business outcomes. You demonstrate curiosity over pitch mentality in every customer interaction. Deep CRM ecosystem fluency (must-have). Extensive, hands-on Salesforce experience — Admin / Advanced Admin certified, 5+ years architecture depth in a sales, consulting or implementation role — with the ability to speak admin-to-admin on objects, flows, validation rules, selective sync, and person accounts. Strong HubSpot CRM fluency and real-world operator experience, enabling you to translate between both ecosystems with empathy and authority. Pattern recognition from complex evaluations. You’ve seen enough CRM displacements and competitive evaluations to recognize deal stalls, political dynamics, and hidden objections quickly. You use frameworks and analogies naturally to simplify complexity, and you’re comfortable saying “I don’t know, but here’s how we’ll find out” without losing credibility. Executive presence & code-switching. You can shift from a technical deep-dive with a Salesforce admin to a strategic business outcome conversation with a CFO within the same meeting. You use business metrics — revenue, efficiency, cost — naturally in technical discussions, and you build trust through transparency rather than polish. Autonomy & system-builder orientation. Proven track record of managing your own portfolio of complex deals and building playbooks, assets, and frameworks from scratch in ambiguous, high-stakes environments. You naturally turn one-off deal work into reusable enablement that scales across regions and specialties. Competitive, strategic mindset. You think several moves ahead, love deconstructing competitor strategies, and can reframe “Salesforce as the safe choice” into a compelling case for HubSpot through narrative, TCO, and technical validation. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy . Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $178,920 — $279,120 USD We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form . At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversitypagehere . India Applicants: link to HubSpot India's equal opportunity policy here . About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company where people can do their best work . We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot Careers Life at HubSpot on Instagram HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here . By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights. Create a Job Alert Get the latest open positions at HubSpot sent right to your inbox. Create alert Apply for This Job Indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Resume/CV * Attach , , Cover Letter Attach , , LinkedIn Profile Do you currently have legal US work authorization? * Will you, now or in the future, require the support of HubSpot to maintain that authorization? * Voluntary Self-Identification * HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics. To assist HubSpot in its commitments and compliance with federal and state record keeping, reporting and other legal requirements, you are invited to provide the following information. In accordance with applicable law, we may also use the information in an aggregated, anonymous form to help us improve diversity at HubSpot. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or affect your candidacy in any way. Any information that you do provide will be recorded and maintained in a confidential file. What is your gender? What is your race/ethnicity? Please mark the one box that describes the race/ethnicity category with which you primarily identify. * Race & Ethnicity Definitions Protected Veteran Status * If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. For more information on veteran, race, and gender categories please see here . Voluntary Self-Identification of Disability -Form CC-305OMB Control Number 1250-0005Expires 04/30/2026 * Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. Please select one of the options below: This position requires a proficient level of written and spoken English. Are you proficient in English? * Are you currently based in the country this position is advertised for or are you prepared to relocate yourself for this position? * Do you have extensive, hands-on Salesforce experience (e.g., Admin / Sales Cloud configuration, implementation, or architecture) with certified-level depth and the ability to “speak admin to admin"? * Do you have experience with HubSpot CRM and using HubSpot to drive business outcomes? * Were you previously employed at HubSpot Inc or any of its subsidiaries? If Yes, please select which entity below. (Please note this question is only applicable for past employees not current employees) Location * Waiting for the perfect fit? Join our Talent Community! When roles open up, we use the submitted information to find candidates who could be a great fit—and reach out when there’s a match. 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Vacancy posted 5 days ago
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