Benefits Manager

Job Description

At Kroll, we thrive in a fast-paced, dynamic environment where agility, innovation, and continuous improvement are part of our DNA.


As a Manager, Employee Benefits, you'll shape the employee experience across the U.S. and Latin America through high-impact work spanning 401(k) governance, benefits operations, and M&A integration. You'll apply a rigorous, data-driven approach to optimize programs, manage risk, and drive measurable outcomes.

This role requires strong problem-solving, comfort with ambiguity, and a focus on delivering results at scale. With exposure to senior stakeholders and cross-functional partners, you'll influence key decisions and execute initiatives that directly impact business performance-making it an ideal opportunity for an analytically minded professional seeking accelerated growth.

The Benefits team designs and optimizes programs that directly impact workforce performance and engagement globally. We own the full lifecycle of health, financial wellbeing, leave, and income protection offerings, with a strong emphasis on data-driven decision-making, cost efficiency, and adoption.

We are a highly visible, execution-focused team partnering across Compensation, People Systems, Payroll, Legal, and Finance to solve complex problems and continuously improve outcomes. You'll work closely with the Director of Americas Benefits and Head of Global Benefits and Policy to take ownership of meaningful, high-impact work from day one in a fast-paced, high-performance environment.

This position is Hybrid in our New York or Morristown, New Jersey office.


Day-to-day responsibilities:

401(k) Plan Design and Administration

• Own the end-to-end administration of the U.S. 401(k) plan, including enrollments, deferral changes, loans, distributions, and QDROs.
• Act as the primary point of contact for recordkeepers, trustees, and third-party administrators.
• Analyze participant data to proactively assess needs for education, engagement and potential plan design enhancements.
• Manage annual compliance testing (ADP/ACP, top-heavy, coverage) and support the 401(k)-audit process.
• Ensure timely and accurate Form 5500 filings and adherence to ERISA, IRS, and DOL regulations.
• Champion employee education and engagement through retirement plan communications and workshops.

LATAM Benefits Administration

• Support benefits operations across Latin America, including medical, life, and disability.
• Collaborate with local teams and brokers to ensure compliance with regional regulations and market best practices.
• Assist in vendor management, renewals, and plan design reviews for LATAM plans.
• Drive process improvements, standardization and automations across LATAM benefits programs.
• Maintain accurate documentation and reporting aligned with global governance standards.

M&A Benefits Integration

• Play a critical role in M&A due diligence, assessing acquired entities' benefit plans, vendors, and compliance risks.
• Use Excel and other modelling skills to draft side-by-size comparisons to assess and recommend integration plans.
• Partner cross-functionally with Legal, People. Payroll, and Total Rewards to deliver scalable, employee-centric solutions.
• Enable a smooth transition for employees through clear communication, education, and operational readiness.

Health & Welfare Benefits (U.S.)

• Assist with analytics to inform recommendations for few plan design updates and enhancements
• Assist with open enrollment planning and execution, including materials, communications, and employee workshops.
• Guide employees through benefit elections, life event changes, and eligibility questions with empathy and accuracy.
• Conduct benefits orientations and create engaging educational content.
• Resolve complex issues in partnership with carriers and third-party vendors.

Compliance & Reporting

• Prepare and file Form 5500s for all applicable benefit plans.
• Ensure compliance with ACA regulations, including 1094/1095 reporting and employer mandate requirements.
• Maintain accurate records and ensure data integrity across HRIS and benefits platforms.
• Support internal and external audits with a proactive, detail-oriented approach.

Essential traits:

• Bachelor's degree in Human Resources, Finance, Business Administration, or related field.
• 3 to 5 years of benefits experience, preferably at a fast paced company,
• Elite Analytical Rigor - Exceptional ability to break down complex problems, synthesize data and translate insights into clear, actionable decisions.
• High Learning Velocity - Demonstrates rapid skill acquisition, intellectual curiosity, and a track record of quickly mastering new concepts or domains.
• Ownership Mindset - Operates with accountability and urgency; proactively identifies opportunities, drives outcomes, and follows through without close oversight.
• Structured Problem Solver - Brings a hypothesis-driven approach, strong quantitative reasoning, and comfort working with ambiguity.
• Data-First Decision Maker - Relentlessly uses data to inform thinking; challenges assumptions and validates through evidence.
• Experience supporting international benefits, particularly in LATAM markets advantageous. Spanish or Portuguese language skills a plus.
• Exposure to M&A due diligence and post-acquisition integration preferred.
• Strong working knowledge of ERISA, IRS, DOL, and ACA regulations.
• Proficiency in HRIS systems (e.g., Oracle and Businessolver).
• Preferred CEBS or similar certification.

Your recruiter will be happy to walk you through your U.S.-specific benefits, which include:

• Healthcare Coverage: Comprehensive medical, dental, and vision plans.
• Time Off and Leave Policies: Generous paid time off (PTO), paid company holidays, generous parental and family leave.
• Protective Insurances: Life insurance, short- and long-term disability coverage, and accident protection.
• Compensation and Rewards: Competitive salary structures, performance-based incentives, and merit-based compensation reviews.
• Retirement Plans: 401(k) plans with company matching.

Please note that benefits may vary by region, department and role. We encourage you to speak with your recruiter to learn more about the specific benefits available for your position.

About Kroll

Join the global leader in risk and financial advisory solutions-Kroll. With a nearly century-long legacy, we blend trusted expertise with cutting-edge technology to navigate and redefine industry complexities. As a part of One Team, One Kroll, you'll contribute to a collaborative and empowering environment, propelling your career to new heights. Ready to build, protect, restore and maximize our clients' value? Your journey begins with Kroll.


In order to be considered for a position, you must formally apply via careers.kroll.com.

We are proud to be an equal opportunity employer and will consider all qualified applicants regardless of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

The current salary range for this position is $60,000 to $150,000

#LI-FD1

#LI-Hybrid