Morning Sales Leader - Wellness Studio

Job Description

Job Description

beem Light Sauna is a boutique wellness studio offering science-backed infrared sauna and red light therapy in beautifully designed private suites. We guide members toward real, lasting wellness results, and that starts with the team leading the member experience.

At beem, acts of service and helping others are core values, the people who walk through our doors are looking for help managing stress, pain, sleep, recovery, and energy, and you set the tone for how that happens.

You're the kind of leader who walks in, reads the room, and takes ownership without waiting to be told. We're looking for someone who'll grow with us.

Job Summary: The Morning Sales Leader is a full-time role (30-40hrs/week) reporting directly to the Studio Manager. You'll open the studio (7:15am), own the studio floor, and help grow studio membership.

Responsibilities:
Sales Execution & Member Experience

• Deliver a premium first impression, confidently lead tours, close memberships/packages (through great discovery and objection handling), and model strong relationship management
• Drive lead outreach via calls, CRM workflows, Instagram, and text/email campaigns; and represent the studio at community and marketing events to generate leads and build brand visibility

Team Leadership & Coaching

• Act as floor leader on shift and senior point of contact
• Reinforce sales scripts, processes, and consistent standards; communicate key updates or issues directly to the Studio Manager and Owner

Member Experience & Retention

• Own the full member lifecycle: check-ins, agreements, upgrades, cancellations, retention follow-ups
• Resolve day-to-day concerns efficiently, escalating when needed
• Support membership culture through studio promotions, contests, and wellness activations

Studio Cleanliness & Suite Turnover

• Maintain pristine standards across all sauna suites, red light rooms, restrooms, and common areas
• Complete efficient suite turnovers between appointments: removing/replacing towels, sanitizing benches/glass/handles, resetting mint towels and amenities, checking iPad, temperature, timers, and lighting
• Keep towel and laundry flow running throughout the shift, folding, rolling, and restocking supply to meet demand, especially during high-volume periods

Studio Operations & Admin

• Ensure front desk system tasks (POS, scheduling, CRM) are followed consistently and guest experience runs smoothly between appointments and walk-ins
• Conduct outbound lead follow-up with supporting promotions campaigns

Your background:

• 4+ years in sales (wellness preferred) with demonstrated leadership experience
• Proven ability to drive revenue through memberships and packages
• Strong communicator, organized, tech-savvy, detail-oriented, self-motivated
• Comfortable with hands-on physical work, cleaning, laundry, and staying on your feet throughout the shift

What We Offer:

• Eligible for performance-based incentives per company programs (and 401(k))
• Complimentary beem® membership and employee retail discounts
• Clear growth path to Studio Manager, with career development
• Closed major holidays (New Year's, Independence Day, Thanksgiving, Christmas)