North America Grid Integration Services Leader (Raleigh)

Head of Grid Integration Service – North America

Hitachi Energy is seeking a senior leader to shape the future of Grid Integration Services across North America. As Head of North American Service for Grid Integration, you will have full accountability for strategy, safety, operations, financial performance, and customer satisfaction across a broad and critical service portfolio.

This role leads a multidisciplinary organization supporting a significant installed base of HVDC, FACTS (STATCOM, SVC, Series Capacitors), and advanced power system solutions. You will ensure reliable operation, maximize lifecycle value, and build long‑term customer partnerships across utility, industrial, renewable, and infrastructure markets.

As a member of the Grid Integration leadership team, you will operate at a strategic level while remaining closely connected to execution. You will balance growth, operational excellence, and risk management while fostering a strong safety culture and empowering teams to perform at their best. This is a visible, high‑impact leadership role for someone motivated by building organizations, strengthening customer trust, and supporting the energy transition through world‑class services.

How you’ll make an impact

• Set and execute the North American Service strategy aligned with Grid Integration objectives.
• Lead service operations, field service, cybersecurity, and service sales organizations.
• Drive a strong safety culture and ensure full regulatory and contractual compliance.
• Own Service P&L performance, including orders, revenue, margin, forecasting, and cost control.
• Grow lifecycle service offerings such as service agreements, upgrades, spares, repairs, and digital services.
• Strengthen customer relationships and proactively manage the installed base.
• Ensure operational excellence through standardized processes and continuous improvement.
• Lead, develop, and inspire managers and teams across the Service organization.
• Champion data, KPIs, and digital tools to improve performance and transparency.
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your background

• Bachelor’s degree in engineering, business, or a related field; advanced degree is an asset.
• Extensive leadership experience within service, operations, or lifecycle businesses.
• Strong background in Grid Integration, power systems, or critical infrastructure environments.
• Proven accountability for P&L, operational performance, and growth.
• Demonstrated success leading large, multidisciplinary teams.
• Strong customer‑facing, commercial, and stakeholder‑management capabilities.

More about us

• Be part of a global technology leader driving the energy transition and grid reliability.
• Lead impactful work with opportunities to shape strategy and grow talent at scale.
• Thrive in an inclusive, values‑driven organization focused on safety, integrity, and performance.

Location: Raleigh, North Carolina, United States of America

Job type: Full time

Experience level: Senior Management

Job function: Engineering & Science

Contract type: Regular

Publication date: 2026-05-06

Reference number: R0129016

About Hitachi Energy

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission‑critical technologies like high‑voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Hitachi Energy is an Equal Employment Opportunity (EEO) employer committed to encouraging inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

As an Equal Employment Opportunity Employer, applicants may request to review the affirmative action plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at View phone number on apply.placed-app.com. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy’s career site as a result of your disability. You may request reasonable accommodations by calling an HR Representative at View phone number on apply.placed-app.com. Resumes and applications will not be accepted through this method.

For more information regarding your EEO rights as an applicant, please visit this website .