Damage Writer

Job Description

Job Description

Position: Damage Writer
Location: El Monte, CA or San Jose
Salary : Non Exempt
Compensation : $36.75- $40.00 per hour

Who We Are

Flexcar is completely reimagining car ownership. Buying a car is expensive, and leasing locks you in. So, we created a better way: flexing. Flexcar gives people their own car with one monthly payment that includes insurance, maintenance, roadside, and registration, plus the freedom to swap, keep, or return it as life changes. It's more affordable, more flexible, and more enjoyable than buying or leasing. By combining operational expertise with technology, data, and AI, we're transforming every part of the customer journey. We're scaling fast, and we're building the next generation of leaders to scale with us.

Position Summary

The Damage Writer owns the accuracy and consistency of Flexcar’s vehicle damage estimates. This person underwrites damage estimates (assessing vehicle condition, determining the repair or recondition warranted, and pricing it correctly) and reviews the estimates produced by Flexcar’s automated damage-estimation process to catch errors, close gaps, and keep automated output trustworthy. You will also help build and refine Flexcar’s standard cost schedule for vehicle damage, defining what each type of damage should cost based on damage type, severity, body panel, and vehicle model year and trim. Success in this role means damage estimates that are fair, consistent, and defensible, supporting accurate chargebacks, sound reconditioning decisions, and reliable vehicle valuation across the fleet.

What You Will Do

Damage Estimate Underwriting

• Assess vehicle damage from photos, inspection data, and condition reports and determine the appropriate repair or reconditioning path
• Write accurate, itemized damage estimates that reflect the true cost to return a vehicle to standard
• Apply consistent judgment across vehicles, damage types, and markets so similar damage is priced the same way every time

Automated Estimate Review & Quality Control

• Review damage estimates generated by Flexcar’s automated damage-estimation process for accuracy and completeness
• Catch and correct over- and under-estimates, mis-identified damage, and missed items before they flow downstream
• Flag patterns in automated errors and partner with the team improving the model to make automated output more reliable over time

Standard Cost Schedule Development

• Help design and maintain Flexcar’s standard cost schedule for vehicle damage
• Define damage costs by type (e.g., scratch vs. dent), size and severity, body part or panel, and vehicle model year and trim
• Keep the cost schedule current as parts, labor rates, and vehicle mix change, and document the rationale so pricing stays transparent and defensible

Cross-Functional Partnership

• Partner with fleet, reconditioning, and operations teams to keep estimates aligned with real repair costs and turnaround
• Support the damage chargeback process with estimates that are fair to customers and hold up to scrutiny
• Provide the subject-matter expertise that helps calibrate automated tooling and damage policy

What You Will Have

• Deep, hands-on knowledge of vehicle damage and repair: you can look at damage and know what it takes to fix it and what it should cost
• Strong attention to detail: you catch the missed panel or the mispriced line before it becomes a bad estimate
• Sound, consistent judgment; you price similar damage the same way regardless of who is watching
• Comfortable working with data, spreadsheets, and structured cost schedules
• Able to review automated output critically, without either rubber-stamping it or fighting it
• A clear communicator who can explain and defend an estimate
• Thrives in a fast-paced, high-volume environment and stays organized across many vehicles at once
• Experience as a damage appraiser, auto damage estimator, collision estimator, or auto insurance adjuster
• Familiarity with estimating platforms (e.g., Audatex) and standard estimating logic
• Body shop, collision repair, or vehicle reconditioning background
• Experience with used-vehicle inspection, remarketing, or fleet reconditioning

What Tops The Tank

• Rest & Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years, plus multiple company-paid holidays and 40 hours of sick time
• Save for Your Future! 401(k) with company match from day one of hire
• Benefits: Excellent, low-cost healthcare coverage including medical, dental, and vision, with eligibility on day one. Wellness Programs, Flexible Spending Accounts, Health Savings Account, Life and Disability Insurance
• Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee
• Weekly Pay and Employee Referral Bonus
• Uniforms
• Reimbursement for ASE certifications
• Tools – that you will get to keep after a year
• And other amazing perks!

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Powered by JazzHR

BJu7DpXjGG