Administrative Specialist, Full- Time

Job Description

Job Description

Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals don’t just work—they belong. We foster a supportive, team-driven culture that feels like family, where every member is valued, respected, and empowered to grow. With cutting-edge technology, opportunities for advancement, and a workplace built on integrity and compassion, our team loves coming to work each day. Employees here aren’t just colleagues; they’re part of something bigger—a community that truly cares. If you’re looking for a career where your skills are valued, your contributions matter, and you feel at home, Bright Light is the place for you.

WHAT WE ARE LOOKING FOR :

Administrative Specialist, Full-time 

Location: Onsite Arlington Heights

Days/Hours: Monday - Friday, hours vary between 9:00 am-6:00 pm 

WHAT A TYPICAL DAY LOOKS LIKE:

• Greet patients professionally and courteously, both in person and on the phone 
• Process customer billing transactions accurately and in a timely manner
• Review, verify, and process refund requests in accordance with company policies
• Maintain and update billing records, invoices, and account information
• Communicate with customers regarding billing inquiries, discrepancies, and refunds
• Coordinate with internal departments to resolve billing issues
• Prepare reports related to billing and refunds as needed
• Ensure compliance with company procedures and financial regulations
• Provide general administrative support as required
  
• Perform clerical and administrative duties while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule 
• Support management team with all other assigned tasks 
• Perform all other duties as assigned 

QUALITIES YOU SHOULD POSSESS:

• Solid, concise verbal and written communication skills 
• Exhibits composure in busy, fast paced environment
• Possess exceptional typing skills with speed and accuracy 
• Organized, with high level of coordination for multiple tasks
• Work effectively with cross-function teams to achieve shared objectives 
• Adaptable to adjustments in project requirements and unexpected changes
  
• Flexibility to adapt quickly to any disruptions or changes in the day 
• Ability to be resourceful and take initiative making independent decisions when issues arise
• Multitasking and time management skills, with ability to prioritize tasks 

EDUCATION, EXPERIENCE & REQUIREMENTS:

• Associates degree (or equivalent) in relevant field, preferred
• Proven success in business setting, working with all levels of management
  
• Relevant prior experience favored working in medical/office setting
• Prior data entry/word processing experience
• Proficiency in Microsoft Office Suites (emphasis on Word, Excel)
  

BENEFITS & TOTAL REWARDS :

Company paid time off and medical insurance:

• Paid time off, Vacation, plus 6 designated Holidays
• Comprehensive Medical Insurance with multiple plan options and employer premium cost-sharing

Employees have access to a selection of ancillary benefits to customize their coverage through employee-paid options: 

• Dental Insurance
• Vision Insurance
• Life Insurance and AD&D
• Short and Long Term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• 401(k) with 4% company match, when eligible

Additional Perks:

• Paid on-site training
• Annual uniform allowance
• Competitive pay and growth opportunities
• Quarterly appreciation breakfast/ lunches
  

Bright Light Medical Imaging is impacted by the use of Artificial Intelligence (AI) for recruiting from vendors such as Indeed, Glassdoor, Zip Recruiter and LinkedIn as a result of these vendor’s presentation of received resumes in their portal. All employment interviewing and hiring decisions are made by our employees. For questions contact our recruiting team at View email address on us.fitly.work