Area Service Manager

Overview Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. You will join our team as an Area Service Manager to provide leadership for all activities involving Service Repair, Upgrades/Enhancements, Service Agreements, and installation of new equipment for our customers. Location On‑Site (5 days) Responsibilities P&L responsibility, provide monthly revenue forecasting, help drive service agreement base growth, repairs/installation/service turnkey growth by partnering with the acquisition team (sales). Budget Control Responsibilities including expenses as compared to targets for overhead items such as fleet, uniforms, tools and safety equipment. Risk mitigation – responsible for managing risk in service agreements, service turnkey and repairs work. Oversee the service coordination function to respond efficiently to customers, ensure technicians’ training and skill level is appropriately balanced to serve customers, and leverage resources across the district. Effectively attract, coach, counsel, train and develop all service employees. Drive continuous improvement through performance management process and technical product training programs. Develop employee skill levels, including customer service, process and technical skills to the highest degree possible. Confirm margin expectations are met during sales and fulfillment activities. Maximize cash flow by ensuring invoices are generated immediately upon completion of work, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction. Ensure environmental, health and safety compliance within the service team. Provide training to all employees to ensure a safe and productive work environment both in the shop and at customer sites. Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms. During site visits, the employee may be exposed to variable weather conditions, moving mechanical parts, heights, and other variable environmental conditions based on location. Qualifications 5+ years experience in HVAC or a related field, technical systems, equipment or skilled trades. 3+ years experience managing and coaching large teams and organizing work schedules. Project management skills to oversee and drive successful project execution for startups and customer requests. Tech‑savvy with expertise in Microsoft applications. Salesforce experience considered an asset. Must possess a valid driver’s license for a minimum of 12 months with no major or frequent traffic violations in the previous 3 years. Compensation Annual Base Salary Range: $90,900.00 – $130,059.99. Compensation Type: Salary. Incentive Eligible: Yes. Sales Commission Eligible: No. Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors such as seniority, merit, geographic location, education, experience, travel requirements and union designation. The actual compensation will depend on these factors. Our compensation range is generally based on the national average. Benefits Health insurance and holistic wellness programs that include generous incentives. Family building benefits include fertility coverage and adoption/surrogacy assistance. 401(k) match up to 6%, plus an additional 2% core contribution for a total of up to 8% company contribution. Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave. Educational and training opportunities through company programs along with tuition assistance and student debt support. Disclaimer: Benefit offerings may vary depending on collective bargaining agreements and local/state regulations. Safety Sensitive Role Yes. Safety Sensitive roles may require passing additional drug screening. Equal Opportunity Employment We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, protected veteran status or any other legally protected status. Accommodation We are committed to providing reasonable accommodations to candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact View email address on click.appcast.io. #J-18808-Ljbffr CFO Trane U.S. Inc.-CFO