Talent Development Specialist

South Bend, IN, USA

Full-time

Company Description

A LITTLE ABOUT US: 

At Dungarvin, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs. 

Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities. 

As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence. 

With services nationwide, our team is united by a shared commitment to making a real difference; one person, one voice, one choice at a time. 

Join our nationwide family and let us help you achieve your unique goals and dreams. 

WE OFFER: 

• Work Environment: Hybrid (2-3 days onsite).

• Compensation: $21.85 Hourly Fixed Rate. 

• Team Culture: Supportive, collaborative, and growth-focused culture. Members work closely, share ideas, and help each other improve training and processes. Open communication, flexibility, and professionalism are valued, while leadership encourages innovation and recognizes individual strengths. The environment is positive, engaging, and fun.

• Work Schedule: 8:30am-5pm EST, with flexibility as needed to meet night training schedule once a quarter (4PM - 12AM).

• 401K plan with employer match after one year of service. 

• Insurance & Health: Medical, dental, and vision coverage, pet insurance, supplemental insurance options, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-paid life insurance.

• Time Away: PTO that increases with tenure, PTO donation options, and paid sick leave

• Employee Perks: National Brand Discounts, Employee Referral Program, and Employee Assistance Program

• Job Mobility: Dungarvins multi-state footprint allows internal job mobility nationwide. 

• Growth & Development: Access to career growth opportunities, paid training, and mentorship 

• Mileage Reimbursement:  $0.50 cents per mile.

Job Description

We are excited to announce that we are looking for an experienced, energetic, and engaging trainer to join our regional training team, dedicated to supporting our direct care staff who provide exceptional care to individuals with developmental disabilities.

The ideal candidate will be a confident public speaker and a passionate trainer, well-versed in the latest tools and resources to enhance employee training and performance. Our Talent Development Specialists/Trainers play a vital role in delivering high-quality services, and your expertise will make a meaningful impact!

WHAT YOU WILL DO:

• Facilitating New Employee Orientation: Conduct engaging and informative sessions, ensuring all new hires feel welcomed and prepared. 

• Proficient Use of Software: Demonstrate your skills with programs such as Word, Excel, PowerPoint, Teams, and Outlook to create effective training materials.

• Open Communication: Foster ongoing dialogue with all staff levels regarding training requirements and needs.

• Supporting Fellow Trainers: Collaborate with colleagues and assist in organizational and departmental in-service training.

• Data entry into our Learning Management System: Update and track training completions, classes, and essential data to ensure compliance and effectiveness.

• Leading Virtual Trainings: Utilize platforms like Zoom, GoToMeeting, and Teams to deliver training remotely. You'll also provide support with any technical issues that may arise.

• Coordinating Resources: Work together with staff to maximize training benefits for the individuals we serve and enhance program effectiveness.

• This role is a 50% administration and 50% facilitator role (10% of the facilitation in person and 90% virtual (for multiple states). From 10 to 50 people per session.

Qualifications

MUST HAVE: 

• Experience/Education: 1-2 years of experience or education related to staff training or in-service presentation.

• Proven Track Record: Demonstrated success in conducting virtual or web-based training programs.

• Physical requirements: Instructors must demonstrate physical coordination and skill, which may include the ability to maintain balance while moving or being pushed or pulled. They must also be able to lower themselves into a half- squat position while keeping their back straight. Instructors will also be performing hands-on demonstrations of crisis intervention techniques. 

• Technical Proficiency: Skilled in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), SharePoint and virtual platforms such as Zoom, Teams, and GoToMeeting. 

NICE TO HAVE: 

• Certifications: Must either currently hold or be able to obtain certifications in required training programs. These include, but are not limited to: Safety Care, CPR, CBRF First Aid (including choking), CBRF Fire Safety, CBRF Standard Precautions, CPI, MANDT, and any other state or Dungarvin-required programs .

• Learning Management Systems: Experience using Relias or Workday Learning.

• Population Experience: Experience working with individuals with intellectual or developmental disabilities.

• Large Group Facilitation: Comfort leading sessions with up to 50 participants. 

Additional Information

SKILLS CRUCIAL TO SUCCESS IN THIS ROLE:

• Strong Virtual Facilitation Skills: Confidently lead engaging and interactive online trainings for diverse audiences across multiple states.

• Excellent Communication & Interpersonal Abilities: Clearly convey information, build rapport, and maintain positive relationships at all organizational levels. Strong communication and interpersonal skills are essential, along with effective decision-making, time management, and organizational abilities. 

• Organizational & Time Management: Effectively balance multiple priorities, manage schedules, and maintain training records with accuracy.

• Adaptability & Problem Solving: Quickly address technical challenges or unexpected changes during virtual sessions.

• Collaboration & Teamwork: Partner with other trainers and departments to deliver consistent, high-quality training experiences. Ability to work independently and collaboratively with a team in a virtual setting

• Professionalism & Initiative: Work independently, take ownership of responsibilities, and proactively seek ways to improve training delivery and engagement.

• Emotional Intelligence: Maintain composure, patience, and empathy when working with a variety of learning styles and personalities.

WHY YOU’LL LOVE THIS ROLE:

This role offers the chance to make a real impact in a mission-driven organization while shaping how candidates and employees experience Dungarvin. You’ll create meaningful learning experiences, lead engaging trainings, and support team growth all while working with new technology in a modern training center. With a balance of facilitation and administrative work, flexible scheduling, travel opportunities, and a supportive manager who values communication and independence, this role offers variety, collaboration, and the opportunity to truly make a difference.

IMPORTANT INFORMATION: 

Dungarvin, Compass, and Cambrian are equal opportunity employers.

The deadline for internal applications is set for two weeks from the date of the job posting.

A Day In The Life of a Talent Development Specialist.

8/18

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