ADMINISTRATIVE ASSISTANT II

Administrative Assistant II - 79000205 This is a Career Service position assigned to the Fort Myers Office Division of Alcoholic Beverages & Tobacco, Bureau of Law Enforcement. Primary duties include: Conducts daily administrative functions including copying, faxing, organizing, and maintaining records. Performs functions requiring independent decision-making and planning of administrative priorities. Prepares reports and correspondence using Microsoft Word & Excel. Processes and distributes all mail. Receives and assists members of the public in person, by telephone, and e-mail. Responds to questions and receipts payment of fees. Records accurate license complaints and tracks and prepares cases insuring a timely and proper disposition. Knowledge, Skills, and Abilities: Knowledge of administrative principles and practices. Knowledge of office procedures and practices. Knowledge of the methods of data collection. Knowledge of the principles and techniques of effective communication. Ability to collect, evaluate and analyze data relating to administrative functions such as accounting, personnel, purchasing or report writing. Prepares correspondence and administrative reports. Understands and applies applicable rules, regulations, policies, and procedures. Utilizes problem-solving techniques. Works independently. Plans, organizes and coordinates work assignments. Communicates effectively. Establishes and maintains effective working relationships with others. Minimum Requirements: Two (2) years of clerical, secretarial, or administrative experience is required. One year of experience working with Microsoft Word is required. One year of experience working with Microsoft Excel is required. Must currently possess and maintain a valid State of Florida Driver's License or if selected, must possess and maintain a valid State of Florida Driver's License by the date of appointment. Must pass a law enforcement level 2 background screening. The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: State of Florida retirement package: 3% employee contribution required. Nine annual paid holidays and one personal holiday. Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida. Ability to earn up to 104 hours of paid sick leave annually. The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees. The State of Florida provides a $25,000 life insurance policy to eligible employees. Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc. Tax deferred medical and childcare reimbursement accounts are available. Tuition waiver program to attend an approved State of Florida College or University. For additional benefit information, please visit the following website: Florida Department of Business and Professional Regulation