Clerical Aide IIII (Intake / Eligibility Unit) - 26-00186

Clerical Aide IIII (Intake / Eligibility Unit)

Position Details

Title: Clerical Aide IIII (Intake/Eligibility Unit)

Pay: $21hr

Schedule: TuesdayFriday, 7:30 AM 4:30 PM (32 hours/week)

Assignment Length: 6 months

Flexibility: Schedule may adjust based on departmental needs

Job Summary

Under direct supervision, the Clerical Aide provides administrative, clerical, and customer service support to Housing Specialists within the Intake/Eligibility Unit. This role ensures accurate processing and maintenance of program documentation, supports eligibility workflows, and assists with communication and file management for housing participants.

Key Responsibilities

• Perform data entry and maintain accurate program records and participant files
• Assist with eligibility documentation and confidential file management
• Support voucher processing and related administrative workflows
• Review incoming documentation and request missing or incomplete items
• Prepare reports and participant correspondence as needed
• Assist Housing Specialists with lease requests and administrative housing activities
• Support general office operations within a HUD-funded program environment
• Perform additional duties as assigned

Required Qualifications

• Ability to operate computer and standard office equipment (printer, copier, calculator)
• Proficiency with Microsoft Office (Word, Excel) or similar applications
• Strong Excel and Word skills required
• High attention to detail and accuracy in data entry
• Experience performing data entry tasks
• Strong customer service skills
• Ability to interact professionally, courteously, and tactfully with participants and staff
• Strong verbal and written communication skills