Human Resources Generalist

Role Overview and Responsibilities

The Human Resources Generalist is responsible for supporting the Director through policy administration relating to all phases of human resources activity. This position carries out job duties in the following functional areas: payroll, employee record maintenance, reporting, training, employee relations, benefits administration (medical & disability programs, performance management, onboarding and new hire orientation, employment law compliance and employee relations).

Key Responsibilities

• Serve as a liaison and consultant between management and employees by fielding and answering questions, administering policies, and resolving common work‑related concerns.
• Complete, review, record, and verify time and attendance and other payroll adjustments.
• Perform data entry into HRIS for all payroll and employee related changes.
• Provide benefit education and support to employees. Assist with management of the Annual Open Enrollment Process.
• Responsible for all employee FMLA, LOA, ADA and workers’ compensation administration and compliance.
• Maintain knowledge of legal requirements and government reporting regulations affecting human resources functions and ensure all policies, procedures, and reporting are in compliance.
• Manage full‑cycle recruiting process for direct labor and assist as needed for indirect labor recruitment including screening candidates, phone interviews, in‑person interviews, assessments, drug screening, background checks, offer letters and onboarding.
• Provide affirmative action data reports and utilize results to drive recruiting action plans.
• Plan and conduct new employee orientation to foster a positive attitude toward company goals and increase employee engagement.
• Pull reports and monthly KPI data as required.
• Conduct internal investigations and exit interviews as needed.
• Serve as a company culture champion. Create, perform or coordinate any HR‑related employee training.
• Formulate partnerships to work effectively with leadership, managers, and employees.
• Complete special projects and other duties as assigned.

Qualifications, Skills and Attributes

Core Requirements

Knowledge, Skills and Abilities:

• Employee relations and conflict resolution
• Recruitment, interviewing, and candidate assessment
• Onboarding and employee orientation
• Performance management and coaching support
• Benefits and leave administration
• HRIS and payroll systems utilization
• Policy development and implementation
• Training coordination and facilitation
• Investigation and documentation techniques
• Workforce planning and talent management
• Data analysis and HR metrics reporting
• Communication, presentation, and interpersonal skills
• Time management and project coordination
• Problem‑solving and decision‑making
• Microsoft Office Suite proficiency (Excel, Word, PowerPoint, Outlook)

Knowledge

• Federal, state, and local employment laws and regulations
• Human Resources best practices and employment standards
• Recruitment and selection methodologies
• Compensation and benefits administration
• Performance management processes
• Employee engagement and retention strategies
• Diversity, equity, inclusion, and belonging (DEIB) principles
• Leave management, including FMLA, ADA, and workers' compensation
• HR information systems (HRIS) and record‑keeping requirements
• Organizational development and change management concepts
• Payroll processes and employment‑related compliance requirements
• Workplace investigations and corrective action procedures
• Training and development practices
• Labor relations principles and employment policies

Abilities

• Build effective working relationships across all organizational levels
• Maintain confidentiality and exercise sound judgment with sensitive information
• Interpret and apply employment laws, regulations, and company policies
• Handle multiple priorities in a fast‑paced environment
• Resolve employee concerns professionally and objectively
• Communicate clearly and effectively both verbally and in writing
• Analyze HR data and provide actionable recommendations
• Facilitate difficult conversations and workplace investigations
• Influence and collaborate with managers to achieve business objectives
• Work independently while also contributing as a team member
• Adapt to changing priorities and organizational needs
• Manage projects and meet deadlines with minimal supervision
• Deliver excellent customer service to employees and leaders
• Prepare accurate reports, documentation, and correspondence
• Foster a positive and inclusive workplace culture

Desirable Skills and Experience

Qualifications:

• Bachelor’s degree with an emphasis in human resources or related field
• HR certification a plus but not required
• 3‑5 years related experience and/or training; or equivalent combination of education and experience
• Self‑starter ability to work independently with minimal resources and accomplish tangible goals
• Excellent verbal and written communication skills within all levels of the organization
• Problem analysis and problem resolution skills
• Time management/organizational skills
• Ability to deal with conflict situations and confidential information in a professional manner
• Proficiency in Microsoft Office applications
• Project management skills with strong leadership abilities are a plus

Preferred Experience

Paycom HRIS/Payroll

Evidence of managing multiple priorities and tasks in a timely manner

Positive employee engagement experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Individual must be able to maintain confidentiality and have good judgment.

Safety is a core responsibility of this position. Team members are expected to perform all job duties in accordance with company safety policies, OSHA regulations, and established procedures. This includes wearing required personal protective equipment (PPE), participating in safety training, immediately reporting unsafe conditions or incidents, and stopping work when unsafe conditions exist. All employees are responsible for maintaining a safe, clean, and organized work environment and for actively contributing to the prevention of workplace injuries and accidents.

Location: 100 % onsite in Greater Cleveland, Ohio.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR), which means that limitations relating to nationality may apply.

Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

We are an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.