Field Service Technician

Job Summary

We are seeking a motivated Field Service Technician for a direct hire opportunity serving residential customers throughout Anaheim, Orange County, and surrounding Southern California communities. This is a hands-on, customer-facing home services role focused on garage door diagnostics, repairs, service recommendations, and delivering a professional homeowner experience.

No prior garage door experience is required. This opportunity includes paid training, ride-alongs, structured field processes, company-provided tools and technology, and supportive leadership to help you build both technical and consultative sales skills.

This is a strong fit for someone who is mechanically inclined, enjoys troubleshooting, communicates well with homeowners, and is motivated by performance-based earning potential. The team offers a stable, service-focused work environment with clear expectations, field support, career growth potential, and a culture built around professionalism, training, teamwork, and customer satisfaction.

Key Responsibilities

- Travel to scheduled residential service appointments throughout Orange County and surrounding areas.
- Diagnose garage door issues, including broken springs, cables, openers, damaged doors, and related service needs.
- Explain problems, repair options, estimates, and product recommendations clearly to homeowners.
- Present solutions using a consultative good, better, best approach and close approved service opportunities.
- Complete garage door repairs, service work, payment collection, and required customer documentation.
- Provide a professional customer experience from arrival through completion of each appointment.

Compensation and Benefits

- Direct hire, full-time position.
- Paid training program for up to 8 weeks.
- $25 per hour during training.
- After successful completion of training, compensation is 100% commission-based.
- Most successful technicians earn between $80,000 and $120,000 annually based on individual performance.
- Company vehicle that can be kept at home.
- Gas card provided.
- Company cell phone and tablet provided.
- Independent field-based role with the ability to go directly from home to appointments.
- Employees working at least 30 hours per week become eligible for benefits on the first day of the month following 60 days of employment.
- Medical, dental, and vision insurance.
- 401(k) with 50% employer match on the first 4% contributed.
- Company-paid basic life and AD&D insurance.
- Voluntary disability, accident, critical illness, and hospital indemnity coverage.
- HSA and FSA options.

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Diagnose residential garage door and opener service issues in the field.
- Perform hands-on repairs, maintenance, and service work at customer homes.
- Communicate repair options, estimates, and service recommendations to homeowners.
- Complete service documentation, collect payment, and maintain a professional field experience.

- Mechanically inclined with the ability to troubleshoot and solve problems.
- Comfortable using hand tools and working in a hands-on service environment.
- Strong communication skills with the ability to interact professionally with homeowners.
- Customer-focused mindset with the ability to explain service recommendations clearly.
- Self-motivated and comfortable working independently in a field-based role.
- Valid driver’s license and acceptable driving record.
- Willingness to complete paid training, ride-alongs, and structured field development.
- Ability to represent the service team professionally at each residential appointment.

Preferred Qualifications

- Experience in construction, automotive, HVAC, electrical, maintenance, installation, or other skilled trades.
- Prior customer-facing field service, home services, or repair experience.
- Experience working in a performance-based or commission-based service environment.
- Ability to build trust with homeowners and present service solutions in a consultative manner.