HR Generalist

We're looking for an HR Generalist to join our People team and own the operational and compliance side of HR. You'll report directly to the CFO. Ludus is a SaaS company that builds digital tools trusted by thousands of organizations of all sizes to power their event ticketing, marketing, fundraising, retail and registration needs. Ludus is seeking an HR Generalist to join our People team as we continue to grow. This role is pivotal in keeping Ludus compliant, organized, and running smoothly as we scale. If you are a detail‑oriented HR professional who thrives in a fast‑moving environment, takes ownership without being asked, and genuinely cares about the people around you, we want to hear from you. Join us in our mission to bring people together through shared experiences and building digital tools for arts organizations. Things you should know before applying At Ludus, our mission is to bring people together through shared experiences. It’s a big goal that allows for limitless expansion to make a difference in the world. We move fast and are constantly learning and adapting. We embrace low process and high trust to navigate change and figure out what works. We believe success is never final and when you think it is, that is when you fail. For us, success is a sum of small efforts, including trial and error, so we move at an unrelenting weekly pace. In order to grow as a company and individually, discomfort is necessary so we can continue exploring new ideas and push ourselves to build quality tools to offer the best solutions for our customers. If you prefer a hand‑holding environment where everything is black and white, that’s not us. If you’re a self‑starter and can thrive in controlled chaos, Ludus is the place for you — it’s time to find your role. What You’ll Be Doing Administer health, dental, vision, 401(k), and other benefit programs day‑to‑day. Lead open enrollment and serve as the go‑to for employee benefits questions and issues. Support annual compensation review cycles and maintain salary benchmarking data. Maintain and audit I-9 documentation for all employees; ensure timely completion and re‑verification as required. Manage E‑Verify submissions and maintain compliance with federal employment eligibility requirements. Ensure compliance with state and federal leave laws. Maintain accurate employee records in the HRIS and ensure ongoing data integrity. Keep HR policies current and communicate updates across the organization. Coordinate with finance on payroll processing and support year‑end compliance (W‑2s, 401(k) audit). Track and report on key HR metrics – headcount, turnover, tenure, time‑to‑hire. Assist with special projects: process improvements, policy updates, and compliance audits. Traits We're Looking For Someone who takes ownership – you notice what needs doing and do it without being asked. Calm and steady when navigating compliance complexity or sensitive situations. Highly organized, with strong follow‑through across multiple moving pieces. A clear communicator who can simplify complexity for employees and managers alike. Comfortable working in ambiguity at a growing company where things are still being built. You’ll Need 3–5 years of HR generalist experience, ideally in a tech or SaaS environment. Working knowledge of employment law and multi‑state compliance. Hands‑on experience with I‑9/E‑Verify administration. Experience with OPT / CPT work authorizations. Experience with an HRIS platform (Gusto, ADP, Rippling or similar). Strong organizational skills and the ability to juggle competing priorities without dropping the ball. Discretion and professionalism when handling sensitive information. Bonus Qualifications PHR or SHRM‑CP certification. Experience supporting a company through a growth phase (50–150 employees). Personal Attributes You genuinely care about people – not just processes. You hold confidentiality as a non‑negotiable. You’re a collaborator who builds trust with employees and managers at every level. You’re energized by building things, not just maintaining them. Perks Health Insurance (Medical, Vision, Dental) – Provided by Blue Cross Blue Shield and Guardian. Ludus covers 90% of the premium of our employees and 50% of all dependents. 401(k) matching – Full match on the first 5% contribution and 50% match on the next 5% of contribution (7.5% contribution match by Ludus if you contribute 10%). Profit Sharing and Stock Options – We believe in sharing our success and offer annual profit‑sharing bonuses during profitable years, along with stock options that give employees a stake in our long‑term growth and success. Personal Wellness – $50 monthly reimbursement that can be used on anything personal wellness related. Experience Credit – $100 yearly reimbursement toward concert tickets, theatre tickets, etc. to encourage shared experiences. Flexible PTO – Take the time you need for vacation or personal days – simply work with your team to ensure everything runs smoothly while you are away. Sick Days – If you’re under the weather, we expect you to take the time needed to recover within reason. Role Details Location: Ada, MI (minimum of 2 days in‑office required, currently on Monday and Wednesday). Relocation assistance is available for qualified candidates. Hours: Our core Business hours are 9‑5 EST with flexibility depending on business need. Salary Range: $75,000–$95,000. Reports to: CFO. Apply for the Job If you’re interested in joining our growing team, we’d love to hear from you! #J-18808-Ljbffr