Coordinator, Community Engagement

Job Description

Job Description

Overview

At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.

Responsibilities

The Coordinator, Community Engagement, is responsible for supporting and coordinating community outreach initiatives, engagement programs, and partnership activities that strengthen relationships with residents, homeowners associations (HOAs), community advocates, and internal stakeholders. This role manages the day-to-day administration of the Brand Ambassador and Community Advocate programs, tracks project progress and community-related activities, and ensures effective communication across departments. The coordinator serves as a key organizational resource by maintaining accurate records, coordinating program logistics, compiling reports, and supporting special projects that advance the company's community engagement strategy. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment while fostering positive relationships both internally and externally.

Qualifications

• Manage the internal Brand Ambassador Program, including communication, scheduling, engagement activities, training support, and program tracking.
• Oversee the full lifecycle of the Community Advocate Program, including onboarding, relationship management, follow-up communication, and program organization.
• Track HOA project status, contracts, approvals, and communication updates across departments, ensuring information is accurate, organized, and updated regularly.
• Assist the senior team with special projects, department initiatives, and cross-functional tasks.
• Compile data and provide routine reporting updates related to partnerships, outreach, programs, and operational progress.
• Coordinate internal communications and help ensure projects remain on schedule and organized.
• Assist with meeting preparation, presentation materials, follow-up notes, and action item tracking.
• Other duties and responsibilities as assigned