Professional Development Specialist

Professional Development SpecialistAt Wagner, our people are the driving force behind everything we do. We're committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.Benefits include:Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidaysMedical, dental, and vision insuranceLife and AD&D InsuranceRetirement Plans - 401K eligible employees can receive a company contribution up to 7%Tuition ReimbursementEmployee Assistance Program (EAP)CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and moreAdditional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plansThe Professional Development Specialist performs training needs assessments, designs training programs, and facilitates classroom and web instruction for all company personnel. Working as one professional team delivering quality solutions to every customer.Pay Rate: $66,697.52 - $91,768.39 Annually Pay rate is dependent upon education & experience.Essential Functions:Proposes annual budget for training programsRecognizes, understands, and utilizes adult-learning theoryCoordinates selection and scheduling of training participants with department managers and employees, particularly for new hiresMarkets WTI live classes/virtual webs internally by sharing relevant class offering information to all employeesConducts training assessments and identifies skills and knowledge gapsReviews outside training programs and evaluates them for company useAssesses the effectiveness of training through feedback from participants and their supervisorsDesigns/ purchases and facilitates courses in all staff-development topics, to include but not limited to Enhancing the Customer Experience, Breaking Common Ground, Dealing with Difficult Customers, Conflict Resolution, Business Ethics, Communicate with Confidence, Managing Change, Insights, The Right Side of the Line, Email Strategies, and other vendor classes.Conducts company-wide training rollouts as needed to include traveling to all branchesOrganizes and coordinates various training eventsOther duties as assigned by managerRequired Education & Experience:High School Diploma or GEDBachelor's Degree in Human Resources, Organizational Development, Business, or a training related field or an equivalent combination of education and experience5+ years' experience in a training and development position3+ years administrative/clerical experience3+ years customer service experience3+ years training program management experience3+ years classroom management experienceCompetencies:Data EntryTelephone SkillsSafety KnowledgeReading/Writing SkillsReasoning SkillsOrganizational SkillsCommunication SkillsMath SkillsProduct KnowledgeCurriculum Design and Facilitation SkillsIntermediate knowledge of Microsoft Word, Excel, and PowerPointPhysical Demands:StandingTalkingSittingUse of HandsHearingSedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 poundsWork Environment:Noise: QuietIndoorsTravel Requirements:Up to 50%Other Duties:Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.