Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY:
I opened my agency in 2017 and currently lead a team of seven. Before becoming a State Farm agent, I worked in sports management and was looking for a career that offered greater flexibility while still allowing me to help people and build a successful business.

Our agency is built around teamwork and celebrating success together. We believe in recognizing hard work, supporting one another, and creating an environment where everyone has the opportunity to grow.

We offer a 401(k) with employer match, licensing reimbursement, bonus opportunities beyond commission, Friday team lunches, and celebrations for hitting goals - including early office closings. We believe in rewarding hard work while maintaining a positive, enjoyable workplace.

Our culture is highly team-oriented, and I'm looking for someone who is ambitious, fearless, and brings a can-do attitude every day. If you're motivated to grow, enjoy working with people, and want to be part of a team that pushes each other to succeed, we'd love to meet you.

ROLE DESCRIPTION:
Mike Potter - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.