Customer Service Representative - Columbus

Join a supportive and energetic team as a Customer Service Representative at the Once Upon a Child on Sawmill Road, where delivering outstanding service and creating a welcoming environment for every customer is a top priority. This role is perfect for individuals who are enthusiastic, personable, and thrive in a fast-paced retail setting. The company is committed to employee growth and internal promotion, offering opportunities to develop new skills and advance your career while making a positive impact on the customer experience. Responsibilities Warmly greet and engage with customers to ensure a positive shopping experience Accurately and efficiently handle all point-of-sale (POS) transactions Process, tag, hang, and stock merchandise on the sales floor Inform customers about current promotions and loyalty programs Clearly explain the buying and selling process to customers Maintain store operations and uphold company standards Assist with additional tasks as needed to support overall store success Qualifications Must be at least 16 years old Honest, dependable, and self-motivated with mature judgment Strong sense of urgency and ability to work efficiently Effective communication skills Ability to frequently walk, stand, stoop, climb ladders, push, and perform repetitive lifting (up to 40 lbs) Attention to detail when inspecting and handling merchandise Benefits Competitive wage and bonus opportunities Generous employee discount at all company brand stores 401(k) with company match Flexible schedules Employee Referral Program Employee Anniversary Program Part-time (15-25 hours) positions available Opportunities for growth and professional development—promotion from within is encouraged #J-18808-Ljbffr Once Upon A Child